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Lead Service Integration Engineer

Remote in Georgia
Kotlin& 8 others
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We are seeking a Lead Service Integration Engineer for a long-term assignment (minimum 12 months) focused on Service Vendor Integration within the Store and Supply Chain domain.

This is a leadership role requiring a seasoned professional who can take ownership of designing and executing complex integration projects while guiding cross-functional teams. Operating within a hybrid cloud and on-premise environment, you will play a critical role in transforming a fragmented IT landscape by driving end-to-end system integration, improving data flow, and increasing visibility and control.

Responsibilities
  • Design and implement service integrations across hybrid environments (cloud and on-premise)
  • Improve data integration and flow between distributed systems
  • Work with API management solutions and REST-based services (e.g., ServiceNow)
  • Integrate and align process management tools to enhance system efficiency
  • Develop and optimize integrations for SaaS platforms (e.g., ServiceNow)
  • Drive observability and monitoring efforts using tools like Grafana to enhance system transparency
  • Establish clear end-to-end visibility of environments and dependencies
  • Collaborate with stakeholders to ensure system alignment and integration success
Requirements
  • 5+ years of hands-on experience as a Service Integration Engineer or in a similar role
  • At least 1 year of relevant leadership experience
  • Solid understanding of API management and REST-based services
  • Background in Kotlin (Java may be accepted as an alternative)
  • Proficiency with distributed data sources and complex system landscapes
  • Expertise in SaaS platform integrations, particularly ServiceNow or similar tools
  • Knowledge of cloud environments, preferably Azure
  • Strong skills in monitoring and observability tools like Grafana or Prometheus
  • Ability to work independently, structuring complex environments effectively
  • Proactive and solution-oriented mindset
  • Excellent command of written and spoken English (B2+ level)
Nice to have
  • Familiarity with ServiceNow integrations for enhanced system connectivity
  • Exposure to both cloud and on-premise architectures for hybrid solutions
  • Understanding of IT infrastructure and SRE principles
  • Showcase of a Site Reliability Engineer mindset and focus for operational excellence