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Lead Salesforce Marketing Cloud Engineer

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We are looking for an experienced Lead Salesforce Marketing Cloud Engineer to join a dynamic team supporting a premium global retailer in the EU region. This role combines technical leadership, client communication, and hands-on development in a fast-paced, Agile SAFe environment.

Responsibilities
  • Manage a development team of 5 engineers
  • Serve as the primary client-facing lead for Marketing Cloud development updates
  • Participate in hands-on development of Salesforce Marketing Cloud solutions
  • Align with the Business Analyst Lead on user story refinements and the Test Lead on test-related topics
  • Drive platform technical maturity, including DevOps practices, CI/CD processes, and RCA for production issues
  • Contribute to innovation projects such as onboarding new countries onto Salesforce Marketing Cloud and implementing new platform features
  • Support sprint planning and quarterly SAFe program increment planning activities
Requirements
  • 5+ years of work experience with Salesforce Marketing Cloud
  • 1+ years of experience in a technical leadership or team lead role within a development team
  • Strong hands-on experience with AMPscript
  • Practical experience with Integration Frameworks and Integration Platforms
  • Experience working with Salesforce Data Cloud
  • Experience with Salesforce Service Cloud
  • Strong understanding of DevOps practices and CI/CD pipelines in Salesforce environments
  • Proven ability to conduct root cause analysis (RCA) for production issues and implement incremental improvements
  • Experience with user story refinement, backlog grooming, and coordination with testing teams
  • Strong stakeholder management and client-facing communication skills
  • Experience with Agile methodologies, ideally in a SAFe framework environment
  • English level B2+
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