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Lead Instructional Designer

Remote in Mexico
Instructional Design& 9 others
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We are searching for a Lead Instructional Designer to become part of our team.

Our Workforce Experience team supports clients in achieving digital and IT transformation by uncovering and closing gaps in employee knowledge, behaviors, and mindset. We shape, build, and roll out a broad mix of solutions for online and in-person learning, spanning videos, articles, podcasts, interactive eLearning, coaching, experiential learning, instructor-led training, and assessments, drawing on the latest findings from the learning sciences. Simply put, we move beyond "training" to design learning experiences that genuinely deliver results.

Responsibilities
  • Collaborate with Subject Matter Experts to pinpoint learning and enablement needs of intended audiences
  • Set learning objectives that reflect learner characteristics and program requirements
  • Evaluate, upgrade, or create content that directly supports learning objectives and chosen delivery formats
  • Design captivating learning activities that strengthen and elevate the learning journey
  • Prepare storyboards and partner with multimedia developers to translate ideas into engaging instructional assets
  • Envision instructional graphics, user interfaces, and complete product experiences
  • Develop assessment approaches to gauge the effectiveness of individual elements, modules, or entire courses
  • Keep project documentation and course folders neatly organized throughout the delivery cycle
  • Interact regularly with SMEs and teammates in a refined and professional manner
  • Bring adult learning principles and instructional design best practices into every activity
  • Cultivate strong connections with internal teams to make effective use of available tools and resources
Requirements
  • Bachelor's or Master's degree in Instructional Design, Adult Learning, or a related field
  • No less than 5 years of hands-on professional experience in instructional design
  • At least 1 year of experience in people management or team leadership, guiding a team of 5 or more FTEs
  • Practical experience with authoring tools such as Captivate, Articulate Storyline and RISE, or Evolve to build advanced adaptive learning content
  • Familiarity with instructional design frameworks including ADDIE, SAM, backward design, e-learning blueprint, design thinking, and interactive learning experiences
  • Solid grasp of adult learning theory together with multimedia design principles
  • Sharp eye for visual design and layout composition
  • Comfort operating in a fast-moving work environment
  • Strong English communication skills at B2 level or higher, both written and verbal, paired with attentive listening and clear articulation
  • Passion, drive, an optimistic outlook, and a "can-do" attitude when facing challenges
  • Capability to juggle multiple projects, prioritize wisely, work autonomously, and meet firm deadlines
  • Proven history of being dependable, responsive, and client-oriented across engagements
  • Ability to establish rapport and inspire trust and confidence with both clients and colleagues
  • Adaptable mindset and agile approach to deliverables, with the ability to tailor style for different stakeholder audiences
  • Resilience and the capacity to perform under time pressure while managing workload and priorities
Nice to have
  • Advanced skills in multimedia development and graphic design to boost the quality of learning assets
  • Background in designing AI-driven learning and enablement solutions or AI-powered agents
  • Awareness of content compliance requirements covering usability standards, Section 508, and Web Content Accessibility Guidelines (WCAG)