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We are looking for a Lead DevOps Engineer to run a one-person DevOps function for a multi-tenant SaaS platform in insurance and financial services. You will support ~18 .NET microservices and an Angular SSR UI on Microsoft Azure across dev/demo/UAT/prod in primary and DR regions while enabling 30+ developers across five teams.
Responsibilities
- Administer Azure services including App Services, Application Gateway v2 with WAF, Azure Firewall egress rules, Key Vault, Blob Storage, Azure DNS, Application Insights, and Log Analytics
- Maintain AKS-hosted self-hosted build agents to keep CI/CD workflows running reliably
- Implement Infrastructure as Code with ARM templates and PowerShell via shared central pipeline templates used across approximately 20 repositories
- Develop and sustain Azure DevOps YAML pipelines, manage GitHub repositories, rulesets, and branch policies as part of the ADO-to-GitHub migration
- Resolve pipeline failures and reduce throttling-related disruptions
- Analyze production incidents using Application Insights, Kusto, and Kudu diagnostics
- Troubleshoot third-party integrations with insurers and banks across DNS, TCP, TLS, HTTP, and authentication layers, including egress and whitelisting requests and vendor escalations
- Coordinate change management through ServiceNow CHG records, implementation plans, and TCS task coordination
- Track VM vulnerability remediation with TCS based on Wiz findings, triage Invicti DAST results, and investigate WAF blocks
- Complete client security questionnaires and manage SailPoint access recertification along with PIM/Entra privileged access
- Drive FinOps efforts including Azure cost allocation per tenant and line of business, capacity sizing for large client onboardings, and infrastructure budget input
- Support developer enablement through access requests, app settings propagation across environments, and configuration drift detection
Requirements
- Proven DevOps experience of 5+ years supporting production SaaS platforms
- Expert-level knowledge of Azure services including App Services, Application Gateway, WAF, and Azure Firewall
- Hands-on proficiency with Azure Key Vault, Blob Storage, Azure DNS, Application Insights, and Log Analytics
- Strong capability in AKS administration and running self-hosted build agents
- Solid background in Infrastructure as Code using ARM templates and PowerShell
- Demonstrated experience with Azure DevOps YAML pipelines and GitHub repository management, rulesets, and branch policies
- Proficiency in incident analysis using Kusto and Kudu diagnostics
- Deep understanding of layered connectivity troubleshooting (DNS, TCP, TLS, HTTP, auth) for third-party integrations
- Working knowledge of ServiceNow change management processes
- Experience with security and compliance tooling such as Wiz, Invicti DAST, and SailPoint
- Ability to handle FinOps activities including cost allocation and capacity sizing
- Comfort using GitHub Copilot CLI agents and applying DevOps automation workflows
- English proficiency at B2+ (Upper-Intermediate) level