Lead Content Strategist
Remote in Colombia
Content Strategy
& 6 others

Sorry, this position is no longer available
Colombia
We are seeking a remote Lead Content Strategist to join our team.
In this role, you will partner with another content designer and lead the human-centered design methods to conceptualize, write, test, and deliver in-product content. You will be responsible for defining and documenting best practices for product content and building strong relationships with cross-domain content owners. You will work on a variety of deliverables, including content wireframes and sketches, voice flows, and long-form articles. Your expertise in writing useful, accessible, and natural-sounding product UI content will be instrumental in this role.
Responsibilities
- Partner with another content designer and lead the human-centered design methods to conceptualize, write, test, and deliver in-product content
- Define and document best practices for product content
- Build strong relationships with cross-domain content owners
- Work on a variety of deliverables, including content wireframes and sketches, empathy maps, and voice flows
- Create polished Figma files and PPTs for content critiques and stakeholder reviews
- Define and document content workflows and processes
- Conduct content mapping and sourcing for new product experiences
- Prepare and facilitate workshops
Requirements
- Minimum of 5 years of experience in content strategy and design
- Proven track record of leading and mentoring a team of engineers
- Expertise in content management systems
- Experience using Figma, including content-specific plug-ins like Ditto
- Familiarity with information architecture and presenting
- Excellent presentation and storytelling skills, including PPT creation
- Fluent in Microsoft Office 365 and GitHub
- Experience in AI/ML for content design, including NLU development
- Advanced verbal and written communication skills in English (C1 level)
Nice to have
- Experience in creating long-form articles, such as Help Center and Destination Guides
- Experience in creating atomic-level content components and pattern documentation
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn