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We are looking for a remote Lead Content Designer to join our team. Your primary responsibility will be to define and deliver an end-to-end content strategy for product experiences. This role requires human-centered design methods to conceptualize, write, test, and deliver in-product content. You will build strong relationships with cross-domain content owners to ensure a cohesive product and brand experience. As a Lead Content Designer, you will contribute scalable, reusable standards for content (mechanics, tone, style, accessibility) to the Design System.
Responsibilities
- Define and deliver end-to-end content strategy for product experiences
- Apply human-centered design methods to conceptualize, write, test, and deliver in-product content
- Contribute scalable, reusable standards for content (mechanics, tone, style, accessibility) to the Design System
- Build strong relationships with cross-domain content owners to ensure a cohesive product and brand experience
- Support and manage the team of specialists
Requirements
- 5+ years of relevant professional experience
- 1+ year of relevant leadership experience
- Expertise in writing useful, accessible, and natural-sounding product UI content in American English
- Advanced working expertise in Figma and content-specific plug-ins like Ditto
- Ability to draw from a variety of content strategy/content design frameworks to address complicated human problems across screens and product areas
- Advanced presentation and storytelling skills, including PPT creation
- Competent facilitation and workshopping skills
- Baseline understanding of headless content management systems and GitHub
- Working understanding of AI/ML for content design, including NLU development, designing for generative AI, and prompt engineering
- Relationship building and a 'one team' mindset
- Growth mindset and first-principles thinking
- B2+ English level proficiency
Nice to have
- Experience with content mapping and sourcing for new product experiences
- Experience in defining in-product flows for imagery, user-generated content, and other rich content types sourced through Content Platform/CGS and third-party providers
- Familiarity with Microsoft Office 365
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn