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Lead Business Analyst - Conga CPQ

Office in India: Jaipur, & 5 others
Business Analysis& 9 others
relocation
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We're looking for a seasoned Lead Business Analyst who brings deep knowledge of Conga CPQ, OTC/O2C, or SAP SD/MM business processes to help us deliver comprehensive business process solutions by working closely with stakeholders, architects, and development teams.

Responsibilities
  • Partner closely with Business, IT Business Partners, and Business Process Experts/Owners to gather and document business requirements
  • Build high-level solution concepts and wireframes while partnering with the business to clear up ambiguity
  • Draft detailed Functional Specifications for the Dev team and polish user stories with acceptance criteria tracked in the DevOps tool
  • Map out current and future state processes alongside Architects and Tech Leads
  • Maintain the product backlog and continuously validate deliverables against requirements
  • Establish and maintain strong, productive relationships with key business stakeholders
  • Adapt flexibly as business needs and priorities shift
  • Provide training to key users and ensure training and support materials remain accessible
  • Develop test cases, assess test case coverage, and assist the business throughout UAT
  • Spot opportunities to improve processes and support ongoing optimization initiatives
Requirements
  • 10-15 years working as an IT Business Analyst
  • Familiarity with Conga Q2C (CPQ), OTC (O2C), or SAP SD/MM business processes
  • Strong background in requirements gathering, stakeholder management, and business process mapping
  • Skilled in writing Functional Specifications, user stories, and acceptance criteria
  • Solid grasp of how IT solutions enable end-to-end business processes
  • Experience with Scrum, Agile, and Azure DevOps tools
  • Excellent soft skills and communication capabilities