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Lead Business Analyst - Conga CPQ

Office in India: Jaipur, & 5 others
Business Analysis& 9 others
relocation
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We are seeking an experienced Lead Business Analyst with strong expertise in Conga CPQ, OTC/O2C, or SAP SD/MM business processes to join our team and drive end-to-end business process solutions in collaboration with stakeholders, architects, and development teams.

Responsibilities
  • Gather and document business requirements through close collaboration with Business, IT Business Partners, and Business Process Experts/Owners
  • Develop high-level solution concepts and wireframes, and work with the business to resolve ambiguity
  • Create detailed Functional Specifications for the Dev team and refine user stories with acceptance criteria logged in the DevOps tool
  • Document current and future state processes in collaboration with Architects and Tech Leads
  • Support and maintain the product backlog, with continuous validation of deliverables against requirements
  • Build and sustain effective, productive relationships with key business stakeholders
  • Respond with flexibility to shifting business needs and priorities
  • Train key users and ensure the availability of training and support materials
  • Prepare test cases, review test case coverage, and support the business during UAT
  • Identify opportunities for process improvements and contribute to ongoing optimization efforts
Requirements
  • 10-15 years of experience as an IT Business Analyst
  • Knowledge of Conga Q2C (CPQ), OTC (O2C), or SAP SD/MM business processes
  • Expertise in requirements gathering, stakeholder management, and business process mapping
  • Proficiency in writing Functional Specifications, user stories, and acceptance criteria
  • Understanding of how IT solutions support end-to-end business processes
  • Familiarity with Scrum, Agile, and Azure DevOps tools
  • Strong soft skills and communication abilities