Back to SearchLead Business Analyst
Remote in Argentina, & 3 others
Business Analysis& 9 others
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We are seeking a highly experienced Lead Business Analyst with deep expertise in the Insurance Property & Casualty domain, spanning commercial and specialty lines beyond standard commercial property. The ideal candidate will be a strong communicator, fluent in AI prompting, and able to work US Eastern Time hours with some overlap with Europe. You will play a critical role in the Submission Management Platform, collaborating with business and technical stakeholders to drive prompt engineering, business rule creation, and documentation.
Responsibilities
- Collaborate with the client on incoming items, offering feedback on prioritization and ensuring alignment with project leadership
- Develop a strong understanding of the client's business and product landscape, including insurance workflows and requirements
- Review and analyze submission documents to identify patterns that inform prompt creation
- Apply best practices in AI prompt engineering to extract data elements from submission emails
- Translate business requirements into clear, actionable prompts and business rules
- Clarify requirements with business partners at the client within the defined scope
- Create, revise, and maintain business rules and detailed user stories related to prompt engineering and business logic
- Develop placeholders for technical user stories to support comprehensive planning and prioritization
- Take ownership of documentation, user stories, and knowledge transfer related to business logic and prompt engineering
- Set up and manage boards and teams in Azure to track work and assignments
- Support QA and development teams with business context and subject matter expertise, bridging knowledge gaps in insurance topics
- Guide business partners through UAT, analyzing, clarifying, and answering business-related questions
- Organize and facilitate stand-ups, partnering with the Delivery Manager to provide status updates to the client
- Assist with production deployment runbooks and Wiki documentation related to business processes
- Provide first-response triage for production issues, acting as the primary point of contact for business teams
- Create Change Control Board (CCB) requests with detailed business context
- Conduct post-production validation and communicate release notes to business users
- Provide ongoing production support
Requirements
- A minimum of 5 years of relevant experience
- At least one year of experience leading and managing teams
- Deep knowledge of the insurance value chain, particularly from submission through policy issuance, including quoting and binding
- Knowledge of specialty products, especially Excess lines such as Excess Casualty, Professional Liability, Medical Liability, and Products and Contractors
- Ability to facilitate and lead requirement gathering sessions
- Skilled at building relationships with key business stakeholders
- Experience with user story elaboration, backlog refinement, and prioritization, acting in a product owner capacity
- Experience working with development teams to define and deliver end-to-end features
- Ability to define acceptance criteria for user stories and collaborate with QA teams to test features
- Experience providing first-level operational support to business users and underwriters across various segments
- Experience monitoring Teams channels for production issues and performing initial triage
- Fluency in AI prompt engineering and related best practices
- Exceptional communication and stakeholder management skills
- Proficiency in creating user stories, business rules, and supporting documentation
- Familiarity with Azure DevOps or similar tools for work tracking and team management
- Ability to support QA, UAT, and production processes using business expertise
- English proficiency at B2 level or higher, with strong written and verbal communication skills
Nice to have
- Experience using GenAI tools for requirement management
- Strong planning and organizing skills
- Familiarity with Scrum practices