Back to SearchLead AI Workplace Solutions Engineer
Remote in Armenia, & 5 others
Unified Communications and Collaboration& 10 others
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We are looking for a Lead AI Workplace Solutions Engineer to drive modern collaboration and AI-powered productivity across the enterprise. This role focuses on enabling, integrating, and governing workplace and AI solutions to deliver secure, scalable, and efficient digital experiences.
Responsibilities
- Manage and evolve Microsoft Teams and core collaboration services
- Enable and support AI-powered tools, ensuring proper governance, adoption and cost control
- Drive onboarding, licensing and compliance processes for AI applications and development tools
- Implement automation and integrations using Microsoft Graph and related technologies
- Provide advanced support for complex cross-platform issues
- Ensure security, compliance and alignment with enterprise AI governance standards
- Collaborate with cross-functional teams to design and improve workplace and AI solutions
- Maintain documentation and contribute to service enablement and knowledge sharing
Requirements
- 5+ years of experience with Microsoft 365 (Teams, SharePoint, Copilot) and collaboration tools
- Expertise in AI tools such as Microsoft 365 Copilot, Claude, GitHub Copilot, Cursor and similar platforms
- Understanding of modern cloud platforms and identity management (e.g., Entra ID)
- Familiarity with automation and scripting (PowerShell, Python)
- Knowledge of AI governance, compliance and responsible use practices
- Strong troubleshooting skills across integrated workplace and AI environments
- Proficiency in Cloud, Generative AI Fundamentals and Microsoft Azure
- Competency in Microsoft Teams Platform
Nice to have
- Familiarity with Anthropic Claude and ITSM Service Design
- Knowledge of Microsoft 365 and Online Video Platforms
- Understanding of Telephony and Voice Systems