Back to SearchJunior Support Engineer for World’s Leading Broadband Company
Remote in Mexico
Application Support
Sorry, this position is no longer available
Mexico
Currently, we're looking for a remote Support Engineer for World’s Leading Broadband Company.
The customer is a world leader in converged broadband, video, and mobile communications services. Liberty businesses deliver next-generation products through advanced fibre and 5G networks that connect 85 million subscribers across Europe and the United Kingdom. Liberty businesses operate under some of the best-known consumer brands, including Virgin Media-O2 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise UPC in Switzerland, Virgin Media in Ireland and UPC in Eastern Europe.
Responsibilities
- Development and operation of infrastructure, monitoring, diagnostics and elimination of weaknesses
- Using existing and developing new environment deployment automation tools
- Interaction with development teams, optimization of CI / CD processes based on GitLab
Requirements
- 6+ months in an international environment as an L3 support engineer
- Have experience in REST API services development/testing
- Have experience in working with k8s setup
- Have experience in AWS monitoring
- Skilled in code review, able to determine and describe improvements in the scope of services support and monitoring
- Work with business requirements and customer needs
- Perform on level of understanding to support quality standards
- Desire to learn new technologies
- Be ready for challenging tasks
- Being responsible in working by priority. Kanban methodology is used in the team
- Ability to work in a constantly changing environment
- Ability to provide e2e production support
- Problem-solving oriented approach
- English level: B2
Nice to have
- Knowledge of Jira
- Extensive experience in Kibana, Grafana and Postman
- Experinece in React.js with redux)
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn