Back to SearchJunior Support Engineer for an Agricultural Company
Remote in Ukraine
Application Support
& 5 others
Sorry, this position is no longer available
Ukraine
Currently, we are looking for a remote Support Engineer to join our team.
The customer serves clients worldwide, processes and distributes agricultural food products, offers cereals, oilseeds, grains, coffee, sugar, cotton, and other packaged food items.
Responsibilities
- Provide technical support and guidance to solution managers, software developers, data scientists
- Establish and document best practices for scalable self-service usage of the platform
- Deliver technology Proof of Concepts to assess and validate new technology’s potential, and give recommendations
- Help the team decide the best solution to solve run issues and complex support requirements
- Define and deploy the roadmap to continuously improve the platform
Requirements
- 6+ months of experience as a Support Engineer
- Experience with SQL (Queries/Stored Procedures/Triggers/Functions)
- Experience with JIRA
- ware knowledge: SAS, Talend, ESB, Oracle DB, Apache Tomcat, VMware, Microsoft Windows server
- Problem solving and analytics mindset
- Flexibility and sense of adaptability in a quick paced, constantly evolving context, ability to deal with ambiguity
- Critical thinking, inclination to make improvements, find new ideas and challenge the status quo
- Excellent communication and teamwork skills
- B2 level of English
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn