Junior Support Engineer

Fix production issues

Troubleshoot

Answer advanced question from users

Escalate to L3 Support for the appropriate product team

Monitor of automated pipelines

Manage and grant user permissions on a variety of data sets and Cloud systems

Trial incidents and support requests and escalate to L3 Support for the appropriate product team

6+ months of software engineering experience.

Experience with support analysis, Azure (Functions, Data Lake), basic .NET/C# skills, basic Angular skills

Experience with Azure (Data Lake, SQL DB, Data Factory, ideally exposure to tools like Jenkins and Databricks)

Knowledge of Basic Python, SQL

Strong Analytical mindset

Customer Success mindset

Able to work in autonomy

Ease to communicate with end-clients

Attention to details, rigor, sense of ownership, communication

Good English level

Knowledge of:

Angular

Databricks

Jenkins

Python

Azure Data Factory

Azure Data Lake Analytics

Azure Functions

Azure Logic Apps

C#

SQL