Back to SearchJunior Operations Data Analyst
Hybrid in Colombia: Bogotá
Data Analytics and Visualization& 4 others
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We are seeking a Junior Operations Data Analyst to join our team and support the accurate processing and validation of transactional data within our policy administration systems. The ideal candidate will bring strong analytical capabilities, attention to detail, and a collaborative mindset to ensure the quality and completeness of data across multiple workflows.
Responsibilities
- Manage cases received via the Widget (Ingestion Framework)
- Review each case, including the request email and all attached documents
- Ensure that the assigned transaction type is correct based on the request
- Validate and evaluate all information entered into the Workspace for each case, confirming or adjusting any detected inaccuracies
- Fill in any missing information based on the documentation provided for each case
- Locate the correct data within the original email or attachments if any information is incorrect or incomplete, and make the necessary corrections
- Verify the completeness of each transaction and determine whether it should be processed automatically (New Business, Endorsement, Renewal) within the policy administration systems or routed for manual processing via Workview
Requirements
- More than 2 years of relevant experience in the insurance industry (preferred)
- Bachelor's degree in Business Administration or a related field
- Skills in problem-solving, cross-functional collaboration, and teamwork within an Agile environment
- Analytical skills, with the ability to collect, organize, analyze, and disseminate large volumes of information with attention to detail and accuracy
- Proficiency in MS applications, including Word, Excel, and PowerPoint
- Basic knowledge of RPA (Robotic Process Automation) tools
- Confidence in handling sensitive information
- Strong written and verbal communication skills for interacting with internal stakeholders
- Customer-centric attitude and a service-oriented mindset
- Effective verbal and written communication in Spanish
Nice to have
- Proficiency in Portuguese