Junior Networking Engineer
Systems Engineering, Network Administration, Network Security, Networks basics, Customer Service & Support, GCP Networking, Google Cloud Platform
We are looking for a driven and proactive Junior Networking Engineer to join our dynamic team.
This role is ideal for someone passionate about technology and networking and who thrives in a fast-paced environment supporting global customers with our cutting-edge Cloud Platform products.
Responsibilities
- Support customers using Cloud Platform products, including Google Compute Engine and related services
- Provide technical assistance as part of a 24x5 global support organization
- Collaborate with Engineers and Product Managers to enhance the product
- Manage change requests and incident tickets for Incident Management, Problem Management, and Change Management
- Follow notification and escalation protocols
- Maintain standards for communication with the business regarding operational issues
Requirements
- At least 1 year of experience as a Networking Engineer or in a combined role with Sysadmin
- Proficiency in Linux/UNIX, Windows Server
- Knowledge of web and mail protocols such as HTTP, TLS, SMTP
- Experience with network protocols and technologies, including TCP, UDP, and HTTP/HTTPS
- Background in routing protocols and network technologies like OSPF, BGP, EIGRP, VRRP, IP, HSRP, MPLS
- Understanding of network security practices, including firewall policies, VPN, and IPSEC
- Skills in shell scripting and familiarity with VMs such as Google Compute Engine, VMware, Amazon EC2
- Capability to set up monitoring, conduct performance audits, and optimization
- Strong understanding of administrative tasks, including user accounts and access control
- Experience troubleshooting with network tools like traceroute, iperf, tcproute
- Familiarity with common Linux troubleshooting tools like vmstat, iostat, lsof, strace
- Knowledge of ITIL/ITSM processes and software development methodologies
- Ability to design, deploy, follow, explain, and enhance ITIL/ITSM processes
- Strong business ownership and customer focus
Nice to have
- Familiarity with SQL and cloud computing
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn