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Functional Analyst

Office in Brazil: Rio de Janeiro
SAP Functional Consulting, Business Analysis
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We are looking for a Functional Analyst with a sharp, methodical, and communicative approach, able to serve as a bridge between business areas and the development team, making sure client needs are turned into well-defined, high-quality solutions.

Responsibilities
  • Engage directly with business areas and the technical team to keep everyone aligned on goals and deliverables
  • Lead requirements gathering sessions with clients and users to understand their needs, challenges, and business rules
  • Refine requirements and craft clear functional requests for the development team
  • Enable smooth communication between business and IT, ensuring everyone shares a common understanding of goals and solutions
  • Create process flows, journeys, and diagrams to make proposed solutions easier to understand
  • Oversee backlog and user story management through Jira
  • Organize, prioritize, and track demands in coordination with business areas
  • Take part in agile ceremonies, contributing to planning and refinement of deliverables
  • Confirm that deliverables from the development team meet business-defined requirements
  • Assess the impact of demands across various areas, pinpointing stakeholders and securing involvement from relevant teams during validation
  • Champion the business's strategic priorities, helping guide decisions based on value and impact
Requirements
  • At least 3 years of relevant experience working as a functional analyst
  • Natural ability to build relationships with clients and across different areas of the company
  • Skilled at converting business needs into well-defined functional requirements
  • Experience applying agile methodologies
  • Experience using Jira for backlog management, user stories, and demand tracking
  • Highly organized approach with strong skills in managing priorities
  • Analytical mindset for understanding business processes and designing functional flows
  • Experience validating system deliverables
  • Broad perspective for identifying impacts between processes and the areas involved
  • Proactive and accountable attitude, with the ability to stand firm on priorities when needed
  • Strong written and spoken proficiency in English at a B2 level or higher
Nice to have
  • Knowledge or hands-on experience with WFM (Workforce Management) solutions
  • Experience participating in digital transformation projects
  • Experience connecting business areas with development teams
  • Familiarity with process modeling tools