Engagement Manager/Account Manager – AI Portfolio (Nordics)

Office in Sweden: Stockholm, Sweden: Gothenburg

Account Management

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Join us as the Engagement/Account Manager for AI, Data portfolios serving Nordic clients. In this client-facing role, you will support the Senior Account Client Partner in orchestrating AI and data-led engagements, manage day-to-day delivery and convert client confidence into sustained revenue growth and healthy margins. You will ensure AI and data-driven solutions deliver measurable outcomes for automotive and industrial manufacturing clients.

Responsibilities

Serve as the main operational liaison for client stakeholders and represent the Senior Account Client Partner in meetings and governance forums
Translate client priorities into actionable delivery objectives, track outcomes and maintain transparent communication
Guide delivery teams on scope management, milestone tracking and risk mitigation across AI engagements
Coach teams on stakeholder expectations, storytelling and presentation readiness for client workshops and steering committees
Partner with delivery leads to ensure quality, compliance and continuous improvement across AI projects
Support revenue growth by monitoring forecasts, staffing, budgets and identifying cross-sell/up-sell opportunities
Administer portfolio operations including opportunity tracking and performance metrics
Champion adoption of AI best practices, toolkits and accelerators within client engagements
Contribute to thought leadership and internal readiness forums showcasing AI impact in automotive and industrial manufacturing
Mentor cross-functional teams to develop consultative capabilities, a growth mindset and client-first culture

Requirements

Strong skills in stakeholder management and executive-level communication
Proven expertise in delivery governance, risk management and operational coordination
Financial acumen with experience in forecasting, margin analysis and revenue tracking
Ability to develop AI-driven solutions and articulate their value to clients
Experience supporting portfolio management in mature markets ideally in the Nordics
Working knowledge of AI/ML, agentic AI concepts and data analytics platforms; hands-on experience is a plus
Exposure to automotive and/or industrial manufacturing industries; ability to contextualize AI solutions to sector-specific challenges
Familiarity with Nordic business culture; local language proficiency (Swedish or Norwegian) is advantageous
Strong collaboration skills and ability to mentor and develop cross-functional teams
Growth mindset with ambition to scale into broader portfolio leadership

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