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Documentation Tech Lead for Virtualization Migration

Hybrid in Ukraine
IT Service Management (ITSM)
& 5 others

Join a team as a Documentation Tech Lead for Virtualization Migration, driving a complex migration of virtual platforms from VMware to Nutanix.

Collaborate with technical leads and external providers to prepare detailed installation documentation and support IT infrastructure operations. This role offers an opportunity to apply your expertise in IT service management and infrastructure while communicating across diverse teams. Apply now to contribute your skills to a critical enterprise project.

Responsibilities
  • Prepare comprehensive installation documentation in Excel for external service providers
  • Collaborate with product service managers across network, server, storage, database, and hardware domains to gather necessary information
  • Communicate clearly in English with external service providers to deliver and clarify documentation details
  • Reserve network configuration parameters in multiple systems ensuring accuracy
  • Leverage Microsoft Office tools including Word, Excel, Outlook, and Teams to enhance operational workflows and team communication
  • Support the transition project by coordinating with technical leads and external teams
  • Maintain reliable contacts with stakeholders to facilitate smooth migration activities
  • Assist in consulting and resolving issues related to installation and configuration
  • Ensure documentation meets client and project requirements
  • Monitor project progress and update documentation accordingly
Requirements
  • At least 5 years of experience in IT service management
  • Strong background in IT operations management and infrastructure support
  • Proficiency in virtualization technologies, including Nutanix AHV and VMware ESXi
  • Competency in preparing technical documentation and coordinating with diverse technical teams
  • Expertise in the Microsoft Office suite with advanced skills in Excel and Word
  • Fluency in English with the ability to communicate effectively in writing and verbally
  • Knowledge of enterprise data center hardware, including NetApp storage, HP x86 servers, and network architectures
  • Strong written and verbal English communication skills (B2+)
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