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Remote in United States of America: San Francisco
Client Partnership
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Drive strategic growth and client success as a Director, Client Partner at EPAM. You'll manage a portfolio of strategic accounts, identify expansion opportunities, and orchestrate solutions that address client challenges while building lasting partnerships across stakeholders.
EPAM values every role in driving innovation. With a focus on professional development, inclusive teamwork, and meaningful work, you'll play a vital part in shaping solutions that transform industries worldwide.
Req# 997750596
Responsibilities
- Manage a portfolio of accounts with $5-15 million P&L responsibility, developing strategic relationships with key stakeholders across client organizations
- Identify growth opportunities by mapping client initiatives, challenges, and goals to EPAM's technology solutions and capabilities
- Collaborate with sales teams to develop compelling go-to-market materials, outreach plans, and follow-up strategies
- Serve as the primary point of contact for escalations and delivery issues, ensuring client satisfaction and project success
- Strategically position EPAM's offerings against competitors while advocating for innovative solutions, including AI, cloud migrations, and digital transformation
- Orchestrate cross-departmental business opportunities by understanding client organizational structures and building relationships with diverse stakeholders
- Identify and articulate the business value delivered through EPAM's initiatives
Requirements
- Proven experience managing technological accounts with demonstrated success in account growth and retention
- Experience selling and managing transformation projects in areas such as digital, e-commerce, data analytics, cloud migrations, and/or AI implementations
- Strong understanding of how to position AI solutions within client environments and business contexts
- Excellent communication and relationship-building skills with the ability to engage stakeholders at various organizational levels
- Strategic mindset with the ability to map client initiatives to appropriate solutions and identify growth opportunities
- Business acumen to manage P&L responsibilities and drive profitable account growth while maintaining client satisfaction and business value
- Evident ability to leverage AI solutions in delivering Client Partner work