Design Strategist - Healthcare & Life Sciences
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Find me a jobEPAM is seeking a Design Strategist with a strong background in Healthcare or Life Sciences to join our growing practice. In this client-facing, strategy-forward role, you will dig into complex business and consumer challenges, lead research programs, uncover meaningful insights, and translate them into compelling ideas and actionable solutions. You will collaborate across a multidisciplinary team — including experience designers, engineers, and data scientists — to develop offerings that are consumer-driven, financially viable, and technically feasible.
We are looking for a strategic advisor who moves fluidly from insight to implementation, owning the desired experience intent and orchestrating delivery in partnership with developers, solution architects, and designers. A portfolio demonstrating your work is required.
Req.#1055241893
- Lead or serve as a key contributor across all phases of strategy projects — from client alignment and context-setting through insight development, opportunity identification, and go-to-market support
- Drive research workstreams end-to-end, including crafting research plans, conducting qualitative and quantitative consumer/user research, and synthesizing findings into meaningful, non-obvious insights
- Develop visual frameworks, opportunity maps, and strategic narratives to clearly articulate pain points, whitespace, and ideas to both internal teams and client stakeholders
- Generate and validate ideas for new products, services, and experiences using quantitative and qualitative approaches that balance consumer desirability, business viability, and technical feasibility
- Act as a strategic advisor during implementation — owning the intended experience vision and collaborating with developers, solution architects, and designers to ensure strategic intent is delivered
- Run client workshops, contribute meaningfully in client meetings, and create compelling, polished presentations tailored to executive and cross-functional audiences
- Work cross-functionally within a multidisciplinary team, balancing independent ownership of workstreams with close collaboration across design, engineering, data, and business strategy disciplines
- Actively engage with and apply AI tools and emerging technologies to enhance research, ideation, and strategy development processes
- Experience in Healthcare or Life Sciences strongly preferred
- Demonstrated experience leading user research programs and translating findings into actionable insights
- Strong command of design thinking methods, ideation and brainstorming techniques, sketching, prototyping, and concept visualization
- BA/BS or post-graduate degree in a design or creative field (e.g., design, art), a behavioral field (e.g., anthropology, psychology), or an analytical field (e.g., engineering, business, economics)
- Excellent client-facing communication and presentation skills; comfortable presenting to and facilitating workshops with senior stakeholders
- Openness and enthusiasm toward AI tools and experimentation; prior experience using AI in a research, strategy, or content context is a plus
- Willingness to travel approximately once per month, primarily domestic US (occasional international travel may be required)
