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Delivery Manager - Microsoft Dynamics

Remote in Ukraine
Delivery Management
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EPAM stands among the world's top digital platform engineering and development service providers, working alongside leading global companies.

We're seeking a skilled Delivery Manager to oversee complex Microsoft Dynamics projects from start to finish at EPAM Ukraine.

Responsibilities
  • Own the full lifecycle delivery of Microsoft Tenant migration projects (D365 F&SCM, Power Platform, Fabric, Azure)
  • Develop delivery plans, including estimates for timeframes, quality standards, and resource quantities
  • Define criteria related to deliverability, performance, maintenance, design, and costs
  • Ensure delivery management processes align with the chosen delivery model
  • Maintain appropriate software development processes and engineering standards
  • Build lasting client relationships while managing expectations effectively
  • Serve as the primary contact for all delivery matters, such as escalations, upsells, and ramp-downs
  • Drive tangible value by proposing innovative technology-driven solutions for differentiation, efficiency, and enhanced user experiences
  • Get involved in pre-sales efforts, connecting with new clients and securing new business
  • Develop revenue forecasts and resource planning for engagements
  • Oversee cross-functional teams (both EPAM and client-side) throughout the project, from planning through go-live
  • Drive team motivation and coach or oversee how managers and team leaders do the same
  • Support the growth of MS Dynamics competencies and talent pool within Ukraine
Requirements
  • 5+ years of experience managing delivery or projects at an enterprise level
  • Familiarity with Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM)
  • Background in Microsoft Tenant Migration
  • Practical experience with Microsoft Power Platform, Fabric, and Azure
  • Excellent communication and stakeholder management abilities
  • PMP / PRINCE2 / Agile certifications are a strong plus
  • Microsoft certifications (Azure, Dynamics 365, Power Platform)
  • Experience with change management and large-scale enterprise migrations
  • Industry knowledge (Retail, Financial Services, Healthcare, etc.)