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Delivery Manager - Microsoft Dynamics

Remote in Ukraine
Delivery Management
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EPAM stands as a top-tier global company delivering digital platform engineering and development solutions, collaborating with leading enterprises across the globe.

We're seeking a skilled Delivery Manager to oversee complex Microsoft Dynamics projects from start to finish at EPAM Ukraine.

Responsibilities
  • Own the complete delivery lifecycle for Microsoft Tenant migration projects (D365 F&SCM, Power Platform, Fabric, Azure)
  • Develop delivery plans that include estimations for timelines, quality standards, and resource quantities
  • Define criteria related to deliverability, performance, maintenance, design, and costs
  • Guarantee process governance in delivery management according to the chosen delivery model
  • Verify that appropriate software development processes and engineering standards are implemented
  • Build lasting client relationships while managing their expectations
  • Serve as the primary contact for all delivery-related issues, including escalations, upsells, and ramp-downs
  • Create measurable value through innovative technology solutions that drive marketing differentiation, boost efficiency, and enhance user experiences
  • Get involved in pre-sales efforts, connecting with new clients and securing new business
  • Develop forecasts for engagement revenue and resource allocation
  • Oversee cross-functional teams from both EPAM and clients throughout the project, from planning through go-live
  • Drive motivation initiatives and coach or verify how managers and team leaders execute similar efforts
  • Support the growth of MS Dynamics competencies and talent pipeline within Ukraine
Requirements
  • Over 5 years of experience managing delivery/projects for enterprise-level initiatives
  • Familiarity with Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM)
  • Background in Microsoft Tenant Migration
  • Practical experience using Microsoft Power Platform, Fabric, and Azure
  • Excellent communication abilities and stakeholder management expertise
  • PMP, PRINCE2, or Agile certifications are a strong plus
  • Microsoft certifications (Azure, Dynamics 365, Power Platform)
  • Experience with change management and large-scale enterprise migrations
  • Industry knowledge (Retail, Financial Services, Healthcare, etc.)