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Hybrid in United Arab Emirates: Dubai City
Client Partnership
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Regional clients in the UAE and GCC expect a partner who understands their business context and can connect global delivery with local needs. The pace and complexity of digital change in the region demand clear communication and operational discipline. This Client Partner role in Dubai is hybrid, with regular client site visits. You bring a commercial mindset and a readiness to support account growth across diverse sectors. The work matters because trusted relationships and seamless execution are the foundation for sustained client success.
Responsibilities
- Support senior Client Partners in managing ongoing client relationships, tracking account health metrics, and addressing day-to-day client inquiries
- Coordinate internal activities as the primary contact between local client stakeholders and EPAM’s distributed delivery, engineering, and practice teams
- Assist in preparing commercial proposals, RFPs/RFIs, presentations, and pitch decks for prospective and existing clients
- Monitor project milestones, resource allocation, and delivery status with Delivery Managers to ensure projects stay on track and within scope
- Conduct market research on regional industry trends, competitor landscapes, and target accounts across key verticals in the UAE and GCC
- Participate in client meetings, workshops, and status reviews, preparing accurate meeting minutes, action items, and follow-up reports
Requirements
- Three to six years of professional experience in IT services, digital consulting, business development, or client account management
- Familiarity with the GCC and UAE business environment and technology landscape
- Strong organizational and project coordination skills
- Basic understanding of software engineering, cloud technologies, and digital transformation concepts
- Ability to multi-task and work effectively in a fast-paced, matrixed global organization
- Excellent verbal, written, and interpersonal communication skills
- Bachelor’s degree in business administration, computer science, marketing, economics, or a related field