Client Partner - Banking and Financial Services
Hybrid in Australia: Sydney
Client Partnership
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Find me a jobWe are seeking a Client Partner - Banking and Financial Services in Sydney. You will grow trusted relationships across Australian banking clients, shape opportunities and turn business needs into clear proposals and delivery roadmaps. You will partner with delivery leaders across digital transformation, data and AI, cloud and platform modernization to build long-term value.
Responsibilities
- Build and grow executive relationships across banking and financial services clients in Australia
- Create account plans, relationship maps and growth priorities aligned to client goals
- Identify, qualify and progress opportunities, owning pipeline, forecasting and governance
- Shape solutions with delivery teams, translating needs into proposals and outcomes-based programs
- Position capabilities across digital transformation, customer experience, data and AI, cloud and platform modernization
- Own commercial rhythm including renewals, contract governance and risk management
- Maintain strong client satisfaction through proactive engagement, delivery alignment and issue resolution
- Represent the organization in client forums and selected industry events
Requirements
- Experience in account management, business development or project delivery within technology services, consulting or outsourcing
- Track record of consultative, solution-led selling or influencing growth within existing accounts
- Managing a portfolio of USD 3 Million – USD 4 Million
- Understanding of how technology delivery works, including basic DevOps and continuous integration and continuous delivery (CI/CD) concepts
- Banking and financial services exposure, including stakeholder landscapes and common priorities (preferred but not mandatory)
- Confidence engaging executive stakeholders through presentations, proposals and negotiations
- Commercial acumen across pipeline management, forecasting and contract governance
- Ability to connect client business problems to technology or consulting solutions and practical roadmaps
- Clear communication and comfort working with distributed, cross-functional teams
Nice to have
- Exposure to data and artificial intelligence (AI) programs, cloud migration or core platform modernization in financial services
- Familiarity with request for proposal (RFP) processes, basic revenue planning and negotiation fundamentals
- Experience working with cross-location or global delivery models
