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Chief Business Analyst

Remote in Mexico, & 2 others
Business Analysis& 4 others
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We are seeking a Chief Business Analyst to drive clear, testable requirements and cross-functional alignment across the full delivery lifecycle. You will partner with business and technical stakeholders, track delivery metrics, and coordinate UAT to ensure successful releases.

Responsibilities
  • Elicit and document business and functional requirements
  • Define success criteria and acceptance criteria for initiatives
  • Map current-state and future-state workflows and business processes
  • Translate business needs into clear, actionable requirements for technical teams
  • Coordinate alignment across business, product, and technical stakeholders
  • Track delivery progress, KPIs, risks, dependencies, and action items
  • Plan and facilitate UAT, capture results, and obtain business sign-off
  • Maintain requirements traceability through design, development, testing, and deployment
  • Validate requirements with teams and resolve ambiguities throughout implementation
  • Create user-facing documentation for new features, behaviors, and workflows
  • Support post-deployment validation and confirm delivered outcomes
  • Capture lessons learned and recommend process improvements
Requirements
  • 7+ years of business analysis experience on software development projects
  • Proven stakeholder management experience across business, product, and engineering groups
  • Strong requirements lifecycle management skills including traceability and change control
  • Solid data analysis skills to define KPIs, interpret metrics, and produce actionable insights
  • Hands-on large language models (LLM) skills using tools such as ChatGPT or GitHub Copilot for documentation and analysis support
  • Strong documentation skills for requirements, workflows, process flows, and user guides
  • Strong attention to detail and quality focus in written deliverables
  • Agile or hybrid delivery experience with tools such as Jira and Confluence
  • Upper-Intermediate English proficiency (B2, Upper-Intermediate)
Nice to have
  • Business analysis certification such as CBAP or PMI-PBA
  • Project management certification such as PMP or CSM
  • Experience with complex enterprise software products
  • Experience with system integration or modernization initiatives
  • Experience in regulated environments with strict compliance requirements