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Remote in Belarus
Business Operations
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We are looking for an experienced Business Development Operations Specialist to join our driven team.
The role will focus on optimizing sales operations, enhancing the capabilities of our sales development representatives (SDRs), and improving overall business development processes. The ideal candidate will be responsible for managing and maintaining our CRM and sales automation tools, ensuring data accuracy, and providing crucial operational support.
Responsibilities
- Support Sales Managers in business workflows, reporting, and CRM onboarding
- Ensure data quality and completeness in CRM and related systems; oversee account, opportunity, and contract management
- Conduct CRM cleanup activities and maintain up-to-date records
- Submit and track support tickets for system access, permissions, and technical issues
- Provide guidance and training on internal systems; manage license renewals and access requests
- Stay informed on current activities within the Business Development Organization
- Prepare data-driven reports and ensure high-quality reporting; collect data and responses as needed
- Collaborate with internal stakeholders to meet reporting deadlines
- Coordinate and facilitate team activities, including meetings and agenda preparation, as needed
- Support internal business development processes and promote best practices
- Participate in ongoing process improvements and team initiatives
Requirements
- Degree or diploma in Economics, Finance, Marketing, Project Management, or Business Administration
- 1.5–4 years of relevant work experience
- Excellent knowledge of Microsoft Office tools, especially Excel
- Commitment to continuous self-development at the intersection of economic and technical trends
- Strong organizational and analytical skills, with keen attention to detail
- Strong English communication skills (B2 level or higher)
Nice to have
- Effective written, verbal presentation and communication skills
- Excellent time management skills
- Self-starter, proactive and independent
- Ability to be supportive and to work effectively across national boundaries
- Ability to handle multiple priorities and work under strict deadlines
- Proven ability to work with speed and accuracy to deadlines
- An analytical, numerate mind
- A technical aptitude to understand product features and functions