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AI Product Manager

Remote in Brazil, & 4 others
Product Management& 18 others
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We are looking for an AI Product Manager to join our team. This role is ideal for someone who thrives at the intersection of technology, business strategy, and go-to-market operations. You'll work across multiple functions to turn emerging AI capabilities into practical solutions that drive measurable business value. If you're excited about building hands-on AI products while collaborating with sales, marketing, and operations teams, this opportunity is a great match

Responsibilities
  • Partner with Worldwide Field Operations, including Sales, Sales Architects and Engineers, Renewals, Channels, RevOps, Professional Services, and Customer Support, as well as Marketing and Product, to identify AI opportunities and define the problem, target users, and success measures
  • Map go-to-market processes end to end, including lead-to-cash, renewals, partner deal registration, issue-to-resolution, and feedback-to-roadmap, to eliminate unnecessary steps and reduce manual effort
  • Own the AI backlog for go-to-market initiatives, prioritizing requests based on business value, effort, risk, and strategic fit
  • Triage incoming requests to determine the right approach, whether a custom AI agent, low-code or no-code build, AI embedded within SaaS tools such as Salesforce, Gong, or Marketo, or workflow automation
  • Build solutions supporting account research, meeting preparation, pipeline and forecasting, renewals, partner enablement, RFP response, case triage, and campaign and content operations, as well as product feedback processes
  • Build and ship AI agents, Claude Projects, and automated workflows independently, carrying work from prototype through to production
  • Write clear requirements, then develop solutions using AI coding assistants such as Claude Code, including related APIs and integrations
  • Set up evaluation processes covering accuracy, tone, customer impact, and human review, while applying AI governance, security, and privacy standards in partnership with Security, Legal, and Enterprise Architecture teams
  • Drive adoption through training and enablement efforts, while tracking metrics such as seller time saved, cycle time, case resolution time, and pipeline quality
Requirements
  • A Bachelor's or Master's degree, or equivalent practical experience
  • A minimum of 5 years of relevant experience in software development, product management, RevOps, Sales, Marketing, Support Ops, or business systems
  • At least 2 years in Senior, Lead, Manager, or Owner-level roles
  • A proven track record managing engagements for teams of 5 or more full-time employees
  • Hands-on experience building and shipping AI agents and automations using tools such as ChatGPT or Gemini
  • Practical development experience using AI coding assistants such as Claude Code, including working with APIs, integrations, and enterprise data
  • Working knowledge of prompt engineering, RAG, tool use, and AI evaluation methods
  • Strong understanding of B2B sales, renewals, and channel dynamics, along with how deals progress through delivery, support, and renewal stages
  • Hands-on experience with Salesforce and go-to-market tools such as Gong, Clari, or PSA platforms
  • Ability to build trust with sellers, engineers, and go-to-market leaders, and to communicate AI concepts in clear business terms
  • Working knowledge of Salesforce Sales Cloud
  • Fluent English communication skills at a B2 level or higher
Nice to have
  • Experience with Conga CLM
  • Familiarity with AI governance practices, AWS Bedrock, and Adobe Marketo Engage
  • Exposure to agentic automation low-code platforms and agentic workflows
  • Experience with Anthropic Claude and business process analysis
  • Knowledge of context engineering, Glean, and Model Context Protocol
  • Familiarity with Salesforce CPQ, Salesforce Service Cloud, Agentforce, and Salesforce Apex
  • Relevant certifications, which would be considered a valuable addition to your qualifications