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Our organization is seeking a Senior Managing Director, Growth to join the team. This individual will be tasked with uncovering, developing, and driving forward high-value growth opportunities on the company's behalf. It's a senior, externally-facing role designed for someone skilled at turning relationships, market indicators, marketing pain points, customer needs, and business priorities into viable opportunities. The expectation is that this person will build commercial traction, create new openings, and help shepherd early conversations into substantial client relationships. Equal command of Spanish and English is a must
Responsibilities
- Chase down new and expanded client opportunities using existing relationships, direct feedback from clients, market activity, partnership networks, and evolving marketing and business needs
- Build and sustain high-level trusted relationships with CMOs, Chief Digital Officers, customer and experience leaders, technology leaders, business unit heads, and other key decision-makers
- Detect marketing growth opportunities covering customer acquisition, retention, loyalty, personalization, CRM and lifecycle marketing, content, commerce, digital experience, media, marketing technology, and measurement
- Apply disciplined evaluation criteria to opportunities, factoring in client need, strategic alignment, commercial upside, urgency, stakeholder reach, competitive positioning, and odds of progression
- Mold opportunities by turning marketing and business challenges into clearly articulated problem statements, opportunity briefs, points of view, value propositions, stakeholder maps, and proposed approaches
- Take the lead on early-stage pursuit work, including discovery meetings, workshops, executive discussions, proposal strategy, credentials work, pilot programs, and pitch building as needed
- Combine the right set of marketing strategy, customer experience, experience design, product, content, CRM, commerce, data, AI, platforms, martech, media, and technology capabilities to address each specific opportunity
- Guide clients in converting customer insight into tangible growth by illustrating how improved customer understanding, journey design, personalization, data, and technology can enhance engagement, conversion, loyalty, and lifetime value
- Identify chances to assist clients in modernizing their marketing operating models, technology ecosystems, data strategies, content operations, measurement approaches, and customer engagement capabilities
- Take charge of next steps and preserve commercial momentum, making sure opportunities continue moving from initial contact through qualification, proposal, engagement, or expansion
- Seek out opportunities to deepen existing client relationships, broaden the reach of ongoing work, and bring in additional marketing, experience, technology, and transformation capabilities where value can be unlocked
- Gather recurring client needs, marketing trends, market signals, successful methods, case studies, and repeatable growth plays that support scaling the organization's broader growth engine
Requirements
- At least 10 years of relevant experience spanning growth, marketing transformation, client leadership, consulting, digital transformation, technology, experience strategy, agency leadership, enterprise sales, or similar fields
- A minimum of 5 years spent in Senior, Lead, Manager, or Owner-level roles
- Demonstrated track record managing engagements for teams comprising 40 or more full-time employees
- Proven ability originating, shaping, and advancing opportunities that carry significant revenue potential
- Deep understanding of how enterprise clients assess and acquire marketing, experience, technology, product, data, AI, and transformation services
- Direct experience partnering with senior marketing, digital, customer experience, technology, or business leadership
- Career background that may include digital agencies, marketing and experience consultancies, technology companies, martech firms, systems integrators, product and experience businesses, or transformation consultancies
- Proven capacity to bring multidisciplinary teams together around intricate marketing and business opportunities and translate them into clear commercial propositions
- Fluent English and Spanish communication skills at a B2 level or higher
Nice to have
- Relevant certification, which would represent a valuable addition to your qualifications