Agentic AI Architect

Remote in Argentina,

AI Solution Engineering

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We are looking for an Agentic AI Architect to join our team. As an Agentic AI Architect specializing in Microsoft 365 Copilot and knowledge platforms, you will play a critical role in designing, configuring, and building the AI agent, search, and persona-based experience of the organization's governance knowledge platform. You will collaborate closely with the program lead, governance document authors, the enablement and training team, and engineering teams to deliver a Copilot-based agent that understands a large, connected governance document estate. Your work will span agent configuration, RAG implementation, content architecture, dependency visualization, and document lifecycle workflows, with a strong emphasis on accuracy, citation integrity, and platform-agnostic design

Responsibilities

Partner with the program lead, governance document authors, and engineering teams to clarify platform requirements and expectations around agent behavior
Analyze governance documentation, requirements, and technical specifications to produce clear, accurate, and well-cited agent configurations
Design, configure, and maintain Copilot agents that address both functional and persona-based dimensions of the platform
Implement thorough RAG strategies to verify answer accuracy, citation reliability, and the security of grounded responses
Build and maintain content architecture, metadata, and taxonomy, applying appropriate chunking and tagging to support AI consumption
Plan, carry out, and evaluate search relevance tuning and agent quality assessments to measure accuracy, adoption, and user feedback
Identify, document, and report agent quality issues, supplying detailed evidence, logs, and remediation recommendations
Collaborate closely with product, engineering, and governance stakeholders to anticipate and support upcoming platform changes
Build and maintain reusable agent configurations, runbooks, and documentation, prioritizing efficiency, portability, and quality gates
Maintain active communication with stakeholders to clarify requirements, review designs, and confirm implementations
Keep configuration artifacts, prompts, and runbooks organized and traceable, ensuring alignment with governance and audit standards
Proactively flag risks, escalate critical issues, and recommend mitigation strategies to support high-quality, compliant deployments
Take an active role in Agile ceremonies, including stand-ups, sprint planning, retrospectives, and backlog grooming
Design, implement, and maintain declarative and custom agents within Microsoft Copilot Studio and Microsoft 365 Copilot, grounded on SharePoint libraries, Agile QMS copies, and partner SharePoint sites
Write and refine agent instructions, topics, actions, and knowledge sources so responses remain accurate, properly cited, and consistent across different audiences
Configure persona-specific agents and behaviors tailored to commercial, functional, engineering, customer, and auditor audiences
Build retrieval-augmented generation (RAG) patterns for scenarios where Copilot alone falls short, leveraging Azure AI Search, Azure OpenAI/Azure AI Foundry, or Microsoft Graph connectors
Enable on-demand generation of PowerPoint, Word, Excel, and PDF outputs from platform content using approved brand templates
Apply Microsoft Purview sensitivity labels, permissions, and data loss prevention controls to ensure the agent surfaces only content each user is authorized to access

Requirements

A minimum of 5 years of relevant experience
At least 2 years in Senior, Lead, Manager, or Owner-level roles
Proven track record managing engagements for teams of 5 or more full-time employees
Strong experience in software, platform, and data solution development, including delivering AI/LLM solutions to production
Hands-on experience with Azure AI and Machine Learning services
Background in database development to support structured and unstructured data needs
Practical experience in Generative AI application development
Proficiency with Microsoft Copilot Studio for building and configuring AI agents
Strong working knowledge of Microsoft SharePoint for content and document management
Experience developing RAG (Retrieval-Augmented Generation) applications
Proficiency in Agile delivery methods and effective communication across distributed, multi-vendor stakeholder groups
Professional proficiency in English (B2) and a proactive, accountable approach to problem-solving

Nice to have

Experience with AWS Bedrock and Amazon Kendra for AI and search-related capabilities
Familiarity with Amazon Web Services for general cloud infrastructure support
Experience with Azure AI Search and Azure OpenAI Service for building intelligent search and generative AI solutions
Knowledge of Data Loss Prevention (DLP) practices to protect sensitive information
Background in data modeling to support structured information architecture
Familiarity with GxP compliance standards, particularly within regulated industries
Experience within the Healthcare industry or similar regulated environments
Knowledge of knowledge graphs for representing and connecting structured information
Experience with LangChain for building LLM-powered applications
Familiarity with Microsoft 365 Copilot for enterprise productivity and AI integration
Working knowledge of Microsoft Azure for cloud infrastructure and services
Experience with Microsoft Entra ID for identity and access management
Familiarity with Microsoft Fabric for data integration and analytics
Experience using the Microsoft Graph API and Microsoft Graph Data Connect for accessing Microsoft 365 data
Knowledge of the Microsoft Power Platform, including Power Automate, for building automated workflows
Familiarity with Microsoft Purview for governance, compliance, and data protection
Skilled in prompt engineering to design and refine effective AI model interactions
Experience with ReactJS for building interactive user interfaces
Familiarity with the SharePoint Framework (SPFx) for custom SharePoint development
Proficiency in TypeScript for front-end and application development
Relevant certification, which would be considered a valuable addition to your qualifications