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Technical Lead (Observability Architecture)

Remote in Poland
Site Reliability Engineering& 9 others
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We are looking for a hands-on Technical Lead with strong Observability Architecture experience to support migrations from third-party observability tools to the SAP One Observability target stack.

Responsibilities
  • Plan and technically lead migration front runners
  • Design telemetry flows for metrics, traces and logs using OpenTelemetry
  • Coordinate with SAP LoBs, BTP, GCO, SRE and Operations teams
  • Identify feature gaps, risks and architectural blockers
  • Prepare architecture documents, decision logs, best practices and migration-readiness reports
  • Present progress and recommendations to technical and management stakeholders
  • Own end-to-end solution design, including technical decisions, gap/risk analysis and documentation
  • Lead teams and workstreams, coordinating across platform, SRE, operations and application teams
Requirements
  • 5+ years of hands-on experience in observability architecture and implementation
  • At least 1 year of relevant leadership experience
  • Strong expertise in OpenTelemetry, including Collector configuration, receivers/processors/exporters, pipelines, routing and deployment patterns
  • Proficiency in designing telemetry flows across all three signals: metrics, logs and traces
  • Production-level implementation experience with Prometheus and Grafana (beyond dashboard-only usage)
  • Background in cloud-native monitoring, telemetry routing and observability platforms
  • Proven experience leading complex technical migrations, ideally from tools such as Splunk, Dynatrace or AppDynamics (New Relic, Datadog, etc.) to an OpenTelemetry/cloud-native architecture
  • Capability to lead cross-functional technical teams across platform, SRE and operations
  • Strong architecture, stakeholder-management and communication skills
  • English proficiency at an Upper-Intermediate level (B2) or higher
Nice to have
  • Familiarity with Kubernetes and deploying OpenTelemetry Collector and Prometheus in Kubernetes environments
  • Knowledge of Cloud Native Computing Foundation (CNCF) tools
  • Experience with Jaeger, Elasticsearch and OpenSearch
  • SAP BTP experience