Salesforce Delivery Manager

Hybrid in Czech Republic,

Delivery Management, Salesforce

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We are looking for a Salesforce Delivery Manager who will lead the successful delivery of Salesforce initiatives from planning through deployment. This role requires strong Salesforce expertise, excellent client-facing skills, and the ability to manage projects, teams, and stakeholders with clarity and confidence.

Responsibilities

Lead end-to-end delivery of Salesforce solutions, ensuring high quality and on-schedule implementation
Serve as the primary client contact throughout the project lifecycle, maintaining strong relationships and clear, consistent communication
Manage project resources, timelines, and budgets, ensuring efficiency, transparency, and alignment with delivery goals
Facilitate team and client meetings to gather requirements, track progress, and resolve blockers
Collaborate with Salesforce developers, architects, and technical teams to translate business needs into effective, scalable solutions
Identify and manage project risks and issues, coordinating with teams to resolve escalations and maintain project stability
Apply Salesforce best practices and project management methodologies across all client engagements
Oversee user acceptance testing (UAT) and conduct quality assurance checks to ensure solution integrity
Understand and guide architectural decisions across all phases of the Software Development Life Cycle (SDLC)
Establish and manage CI/CD processes within the Salesforce environment, with awareness of different strategies and their trade-offs
Support the full lifecycle from pre-sales to post-go-live, ensuring proposed solutions align with customer needs and expectations
Apply margin calculation and forecasting practices to support budget planning and resource management
Ensure teams follow coding standards, naming conventions, and best-practice development guidelines

Requirements

At least 8 years of IT experience, including 3+ years of proven experience in a Delivery Manager role with strong Salesforce domain knowledge
Strong project management skills, preferably with Agile methodology experience
Ability to manage multiple projects simultaneously and meet tight deadlines
Proficiency with project management tools
Solid understanding of SDLC, CI/CD, and overall Salesforce ecosystem practices
Knowledge of margin calculation, budgeting, and team staffing principles
Basic understanding of coding standards and development best practices
Strong problem-solving and decision-making abilities
Excellent customer relationship and communication skills in English (both verbal and written, B2+ level)

Nice to have

Salesforce certifications