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Microsoft 365 Copilot Lead

Remote in Poland
Microsoft 365 Engineering, Microsoft 365 Copilot
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We are seeking a Microsoft 365 Copilot strategist and hands-on SME to lead the vision, readiness, deployment, and adoption of AI-powered productivity across a national retail organization in Canada. You will define the 365 Copilot roadmap, ensure data and governance readiness, build organizational capability, and drive measurable business value — bridging corporate teams and frontline workers. This role sits at the intersection of technology architecture, data governance, and business transformation within a mature Microsoft ecosystem (Azure, M365, Power Platform).

Responsibilities
  • Define and drive the Microsoft 365 Copilot roadmap across the organization
  • Assess data and governance readiness to support Copilot deployment
  • Build organizational capability and drive Copilot adoption across corporate and frontline teams
  • Bridge corporate and frontline worker needs to align Copilot capabilities with business goals
  • Lead technology architecture decisions within the Microsoft ecosystem to support Copilot readiness
  • Establish governance frameworks to support secure and compliant Copilot usage
  • Drive measurable business value and ROI from Copilot deployment
  • Act as subject matter expert on Microsoft 365 Copilot vision, deployment, and adoption strategy
Requirements
  • 5+ years of experience with M365 architecture, including tenant administration, Exchange, SharePoint Online, Teams, and OneDrive at enterprise scale
  • Understanding of Microsoft Graph and Semantic Index, including how Copilot grounds responses and how data flows
  • Knowledge of information governance, including Microsoft Purview, sensitivity labels, DLP policies, retention, and permissions models
  • Familiarity with Entra ID and security practices, including Conditional Access, access reviews, oversharing audits, and Zero Trust awareness
  • Experience with Copilot Studio, including building custom agents, plugins, connectors, and GPT-based declarative agents
  • Skills in Power Platform, including Power Automate and Copilot integration, Power Apps, and dataflows relevant to retail operations
  • Background in SharePoint and content architecture, including taxonomy, metadata, and content lifecycle management
  • Familiarity with Viva Suite, including Viva Learning, Viva Connections, and Viva Engage, especially for frontline engagement
  • Proficiency in adoption and measurement tools, including Copilot Dashboard, Viva Insights, adoption scoring, and ROI frameworks
  • Understanding of licensing and roadmap fluency, including M365 Copilot licensing models and Microsoft roadmap literacy
  • Proficiency in English at a B2+ level