Back to SearchAWS Business Operations Specialist
Remote in Mexico
Other Tech& 3 others
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We are seeking an AWS Business Operations Specialist to boost the efficiency and growth of our AWS business operations with data-driven guidance. You will partner with stakeholders on CRM governance, AWS ACE opportunity tracking, and operational reporting while helping project teams deliver on schedules and outcomes.
Responsibilities
- Evaluate AWS sales and operational metrics by managing internal CRM platforms, AWS ACE opportunity tracking, and monitoring revenue, usage, and forecasting
- Align reporting with the Operations team to ensure internal and external data outputs remain consistent and accurate
- Recommend operational improvements that increase the return on investment for AWS initiatives
- Develop financial briefs and slide materials for executive management consumption
- Support project teams in managing AWS opportunities from planning through execution
- Monitor project timelines, milestones, and deliverables to verify goals are achieved
- Contribute to partner and alliance strategy discussions, including resource allocation and risk evaluation
- Uncover workflow bottlenecks and process inefficiencies and suggest changes to simplify operations
- Apply operational best practices and introduce automation to strengthen workflow efficiency
Requirements
- Bachelor’s or Master’s degree in business, finance, information technology, or a related area
- Minimum of 8 years of experience in the IT sector
- At least 3 years of experience in roles such as lead, manager, owner, architect, or coordinator
- Minimum of 2 years of experience managing teams of 20 or more people
- Experience with 5 full end-to-end project cycles or delivering a product launch or major product feature
- Ability to proactively organize and analyze data and translate insights into actionable steps
- Demonstrated experience in business and partnership operations
- Strong analytical capabilities with experience interpreting financial information
- Working knowledge of project management software and core project management practices
- Excellent communication and interpersonal skills to work with varied teams and stakeholders
- Ability to operate autonomously and collaborate effectively within a team
- Well-developed problem-solving skills and the ability to make informed decisions
- Knowledge of cloud security and compliance requirements
- Advanced English (C1) skills, written and spoken
Nice to have
- Prior work in a similar function within a System Integrator (SI) or Global System Integrator (GSI) setting
- Experience creating automated self-service reporting and dashboards with Looker, Power BI, Tableau, or similar BI tools