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Remote in Mexico
Other Tech& 3 others
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We are hiring an AWS Business Operations Specialist to connect AWS operational data with practical decisions that improve partner value. You will work cross-functionally on CRM oversight, AWS ACE opportunity tracking, reporting alignment, and project coordination while driving process optimization and automation.
Responsibilities
- Review AWS sales and operational metrics, oversee internal CRM platforms and AWS ACE opportunity tracking, and monitor revenue, usage, and forecasting
- Collaborate with the Operations team to synchronize internal and external reporting and maintain data accuracy
- Assess operational gaps and recommend improvements to raise the return on investment for AWS initiatives
- Create financial overviews and executive presentations for senior leadership
- Partner with project teams to manage AWS opportunities and support effective execution
- Oversee project schedules, milestones, and deliverables to ensure objectives stay on track
- Join partner and alliance strategy sessions, contributing to resource allocation and risk evaluation
- Map workflow challenges and inefficiencies and propose process changes to streamline operations
- Drive adoption of best practices and automation to improve operational workflows
Requirements
- Bachelor’s or Master’s degree in business, finance, information technology, or a related area
- Minimum of 8 years of IT industry experience
- At least 3 years in positions such as lead, manager, owner, architect, or coordinator
- Minimum of 2 years leading teams of 20 or more people
- Experience completing 5 end-to-end project cycles or delivering a product launch or major product feature
- Proactive mindset with the ability to organize, analyze, and interpret data and turn findings into practical actions
- Track record in business operations and partnership operations
- Strong analytical skills, including interpretation of financial information
- Project management knowledge and experience using project management software
- Excellent communication and interpersonal skills for effective stakeholder collaboration
- Ability to work independently and contribute within a collaborative group environment
- Strong problem-solving skills and sound, informed decision-making
- Understanding of cloud security and compliance requirements
- Advanced English (C1) proficiency in both written and verbal communication
Nice to have
- Experience in a comparable role within a System Integrator (SI) or Global System Integrator (GSI) organization
- Hands-on experience building automated self-service reporting and dashboards using Looker, Power BI, Tableau, or comparable business intelligence tools