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Remote in Armenia, & 2 others
Atlassian Platform Administration& 6 others
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We are seeking an Atlassian Platform Specialist to join our team and contribute to a strategic initiative focused on migrating Jira and Confluence environments to Atlassian Cloud. This project aims to enhance scalability, resilience, and long-term support, while forming part of a broader review of our operating model designed to improve operational efficiency.
Responsibilities
- Deliver end-to-end migrations of Jira, JSM, and Confluence from Data Center to Atlassian Cloud, including discovery, assessment, planning, test migrations, cutover, and post-migration support
- Assess existing Jira, JSM, and Confluence implementations and design cloud-ready solutions covering workflows, schemes, custom fields, permissions, dashboards, and reports
- Re-implement existing ScriptRunner/Groovy-based business logic using Atlassian Cloud–native capabilities (e.g., Automation, workflow functions, Jira Plans/Advanced Roadmaps) and appropriate Marketplace apps
- Plan and execute migrations of key Marketplace apps and their data (e.g., Assets & Inventory, EazyBI, ScriptRunner, Custom Charts, Projectrak, Structure, Tempo, Zephyr) to Atlassian Cloud offerings, working with vendors where required
- Configure and administer Jira Software, Jira Service Management, and Confluence on both Data Center and Atlassian Cloud
- Design, implement, and maintain user management and SSO integrations with enterprise identity providers (SAML/SCIM, Azure AD)
- Build and support integrations using Jira and Confluence REST APIs and webhooks for automation and data synchronisation
- Facilitate workshops with stakeholders to gather requirements, propose solutions, and promote Agile and ITSM best practices within Jira and JSM
- Produce clear documentation, runbooks, and handover materials, and provide training and mentoring to internal teams
Requirements
- Strong, hands-on administration experience with Jira Software, Jira Service Management, and Confluence on both Data Center/Server and Atlassian Cloud
- Proven experience delivering Jira and Confluence migrations from Data Center to Atlassian Cloud
- Working knowledge of Atlassian Guard
- Solid Groovy scripting experience using ScriptRunner (listeners, scripted fields, workflow post-functions, and admin utilities)
- Strong scripting and integration experience using Jira and Confluence REST APIs (Data Center and Cloud)
- Practical experience with key Marketplace apps such as Assets & Inventory, EazyBI, ScriptRunner, Custom Charts, Projectrak, Structure, Tempo, Zephyr, and Jira Plans (or equivalent tools)
- Strong understanding of user management, SSO, and Active Directory integration
- Good understanding of Agile and ITSM/ITIL processes and how they are implemented in Jira Software and Jira Service Management
Nice to have
- Previous experience leading or contributing to a large, complex Atlassian Cloud migration, ideally within a regulated financial services environment
- Experience working in consulting or Atlassian Partner environments, delivering Atlassian cloud migration for multiple clients
- Relevant Atlassian certifications