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Office in India: Jaipur, & 6 others
Data Solution Architecture& 6 others
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We're looking for an AIOps Architect to head up AI, agentic automation, and observability architecture for our Software Development Platform (SDP) Services—a 400–500 cloud Python application estate that supports revenue-critical functions like Algo Trading, Quant Models, and Data Loaders. This position owns the autonomous operations layer, ensuring reliable, governed execution across 48 tier-one critical applications with sub-2h RTO, 45 databases, and 320 production environments across 12 countries.
Responsibilities
- Define and maintain the AI-driven monitoring and observability architecture for the SDP platform estate
- Design and operate automated triage and incident classification processes, routing issues by business capability and technical stack ahead of L2 engagement
- Provide technical governance on platform-layer changes, guardrails, and patterns for the low-code/no-code environment
- Act as the technical point of contact for the SDP platform governance function
- Identify operational failure patterns and recommend platform-side fixes
- Maintain SLA compliance, including P1 15 min/4 h and P2 30 min/8 h, with round-the-clock coverage for highly critical applications
Requirements
- 14+ years of overall IT experience, including hands-on work in platform/solution architecture and AI/ML or AIOps
- Experience building autonomous multi-agent workflows, LLMOps pipelines, RAG systems, and tool-use integrations across platforms like Datadog, Jira, and AWS APIs
- Background working with cloud-hosted Python environments (AWS preferred), including distributed databases and governance of low-code/no-code platforms
- Familiarity with enterprise monitoring tools such as Datadog, Dynatrace, and Prometheus/Grafana, overseeing 300+ production environments
- Experience governing low-code/no-code platforms
- Strong ability to explain technical risks and operational status to non-technical business application owners