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We are seeking an experienced Account Manager with a strong background in Client Engagement and Business Development to drive growth, strengthen executive-level client relationships, and identify new business opportunities while ensuring long-term customer success.
Responsibilities
- Client Partnership & Relationship Ownership: Act as the trusted primary owner of the customer relationship. Build deep, long-lasting rapport with C-level executives and key stakeholders, adopting a flexible approach to help clients achieve their objectives
- Commercial Growth & Strategy: Drive account expansion and identify new business opportunities. Collaborate with senior leadership to co-create and execute effective account growth strategies
- Solution Customization: Understand EPAM's comprehensive portfolio of technology and business services, tailoring and connecting them directly to the client's unique needs
- P&L & Financial Accountability: Take full ownership of the account P&L, managing financial performance, revenue targets, profitability, and resource forecasting
- Cross-Functional Leadership: Serve as the central bridge between the client, internal delivery teams, and Business Unit (BU) heads. Partner closely with delivery management to ensure seamless project execution
- Sales & Pre-Sales Engagement: Support business development by qualifying opportunities, contributing to RFPs, crafting proposals, and helping close new deals
Requirements
- Professional Background: 4+ years of experience in client engagement, business development, or technology management (e.g., Account Manager, Program Manager, Sales Executive, or similar leadership roles)
- Track Record: A proven, demonstrable history of driving account growth, expanding business, and cultivating high-trust client partnerships
- Financial & Technical Acumen: Experience managing account P&Ls and a solid understanding of the Software Development Life Cycle (SDLC), modern technology, and enterprise applications
- Market Context & Network: Strong relationship-building skills with an established professional network in the region. Experience collaborating with Financial Services and/or Energy clients is a strong plus
- Methodologies: Familiarity with modern software development processes and methodologies
- Communication: Excellent verbal and written communication skills in both Greek and English, with the ability to navigate complex stakeholder environments effortlessly