Office in United States of America: Massachusetts, Boston
UX Design
We are seeking a Senior UX Designer to join our team and work closely with a leading life sciences client on a long-term, temporary basis. You will play a pivotal role in designing a next-generation internal portal for laboratory automation and drug discovery research. This is an on-site position, requiring presence in the Boston office at least three days per week. This position will be temporary and start with a 6-month agreement with the possibility to extend for the right fit. Req.#973361968
responsibilities
Lead and conduct user research, interviews, and usability testing with scientific staff and stakeholders
Analyze data and develop mental models, customer journey maps, and service blueprints to inform design
Create site maps, flows, navigation strategies, wireframes, and prototypes for the internal portal
Present research findings, insights, and design recommendations to clients and internal teams
Collaborate with content and creative leads on hierarchy, taxonomy, and interaction design
Partner closely with the Business Analyst and cross-functional teams throughout the design and development lifecycle
requirements
5+ years of experience designing UX for pharmaceutical, life sciences, or laboratory automation environments
Proficiency with UX software such as Figma, Sketch, InVision, Adobe XD, or similar tools
Strong understanding of design thinking, interaction design, usability best practices, and responsive design
Proven ability to lead user research, testing activities, and deliverables
Excellent communication, presentation, and collaboration skills
Ability to work on site in Boston, MA at least 3 days per week
We are seeking a highly skilled and creative Lead UX Designer to drive innovative user experiences for our digital products and ensure alignment with business objectives and user needs. Collaborating closely with cross-functional teams, you will contribute to the evolution of our design systems, prototype solutions, and deliver exceptional customer experiences.
responsibilities
Collaborate with Product, Design, and Engineering teams to enhance and maintain our design system
Ensure user experiences align with both business goals and user engagement strategies in partnership with Product Designers and Managers
Conceptualize and ideate user-centric features that align with product strategies
Rapidly build low and high-fidelity prototypes using human-centered design principles
Deliver high-quality design assets, including user flows, journey maps, and reusable visual components, to elevate the customer experience
Adapt Proof-of-Concepts into scalable components for integration with the design system
Leverage atomic design principles to streamline design processes and improve the overall product experience
Advocate for design best practices and ensure designs meet functional and visual consistency standards across platforms
Collaborate with developers to ensure technical feasibility of designs from concept to implementation
Identify and implement improvements to the efficiency of workflows, tools, and systems in the design pipeline
requirements
9-18 years of professional UX/UI design experience creating consumer-facing and B2B digital products
Expertise in Figma, including mastery of design systems, dashboard creations, component detailing, and prototyping
Deep understanding of design principles, including component properties, behaviors, and grid-based layouts
Background in B2B and B2B2C business models with knowledge of global product launches a strong advantage
Knowledge of design iteration and strategy, including the ability to adapt components to fit a design North Star
Capability to evaluate technical trade-offs during design concepts and iterations
Understanding of Design Thinking methodologies with proven success in bringing products to life using this approach
Proficiency in solving complex design challenges with an eye for clean visual aesthetics
Ability to work effectively in dynamic environments, demonstrating resilience and agility
Strong interpersonal skills with an ability to collaborate across teams and communicate design decisions effectively
nice to have
Familiarity with adapting design systems to evolving requirements
Skills in prototyping for Proof-of-Concepts and Minimum Viable Products
Background in creating user experiences for multi-national products with diverse audiences
Shape the future of digital health experiences. Join our team to lead human-centered design for impactful products — from research to execution. Grow your career in a collaborative global environment.
responsibilities
Collaborate with product managers developers and stakeholders to define innovative UI/UX solutions
Conduct user research interviews and surveys to understand needs and pain points
Create wireframes user flows and site maps to communicate design ideas
Design high-fidelity mockups and prototypes for web and mobile applications
Ensure designs meet brand guidelines and accessibility standards
Conduct usability testing and iterate designs based on feedback
requirements
Bachelor’s degree in Design Human-Computer Interaction or a related field
Professional UI/UX design experience
Proficiency in design tools such as Figma Sketch or Adobe XD
Strong portfolio showcasing web and mobile platform design work
Experience with user research and usability testing methodologies
Excellent communication skills — Cantonese proficiency is a must
Finance or insurance project background is a strong plus
We are looking for a UI/UX Designer to create scalable, accessible and enterprise-ready digital experiences. You will translate complex business requirements into intuitive design solutions, collaborate closely with product and engineering teams and contribute to a robust Design System that drives consistency across products. Our ideal candidate will enjoy structured systems, logic-based prototyping and bridging the gap between design intent and production-ready UI.
responsibilities
Translate business goals and user needs into clear user flows, wireframes and high-fidelity designs while extending the existing Design System instead of rebuilding from scratch
Build interactive, logic-based prototypes using Figma Variables and maintain strong discipline in Auto Layout, Components and Variants
Prepare developer handoff in Figma Dev Mode with annotations, CSS/Tailwind property mapping and pixel-accuracy checks against staging before release
Facilitate workshops such as Design Thinking sessions, journey mapping and service blueprints to align stakeholders and resolve conflicting feedback
Maintain structured file organization, version control and naming conventions to ensure team efficiency and auditability
Review implemented front-end in staging and collaborate with developers to close gaps between design intent and UI behavior
Use GenAI tools for microcopy and ideation to accelerate exploration while remaining compliant with brand and governance guidelines
Contribute to the organization’s UI/UX Standards and Design System to ensure consistency across products
requirements
Strong expertise in Figma including Auto Layout, Components, Variants, Variables and interactive prototyping
Solid understanding of Design Systems, semantic tokens and how Figma libraries map to front-end codebases
Practical experience applying WCAG 2.1/2.2 AA standards for color contrast, typography scale, focus states and keyboard navigation
Experience designing enterprise UI patterns such as dashboards, data tables, filters and multi-step workflows
Experience modeling interaction states including empty, loading and error states
Proficiency with AI-assisted ideation tools such as ChatGPT and Figma plugins
Familiarity with Jira, Azure DevOps and Confluence for documentation and traceability
Professional proficiency in both English and Thai
nice to have
Certifications such as NN/g UX Certification, HFI CUA/CXA, UX-PM Practitioner, IAAP CPACC, WAS, CSM, PMI-ACP or Design Thinking Practitioner
Experience in Oil & Gas, Supply Chain or Asset Management industries
We are looking for a Lead UX Designer with strong problem-solving abilities, systems thinking that helps define UX strategies that connect user journeys across contexts, business goals, user needs, and technical constraints (or enablement). In this role, you will work across a range of cross-industry projects, from concept to execution, collaborating closely with clients, creatives, delivery managers and developers. You will be able to communicate your UX solutions and concepts to clients through great storytelling, research and business understanding. Your interaction design and visual literacy, understanding of global design standards, and commitment to user-centered design will make all the difference for the brands we work for.
responsibilities
Work closely with stakeholders, managers, and development teams worldwide to gather requirements, build strong relationships, and align on goals
Take part in user research when needed, with a strong pool of research techniques (Conducting user research using data and insights to support design decisions is considered a valuable extra skill)
Create and refine design concepts, present them effectively, and invest in proof-of-concepts (PoCs)
Contribute to both the User Experience (UX) of our products and the delightful User Interface (UI)
Ensure smooth and detailed handoffs to developers to guarantee precise implementation and maintain design quality
Build and contribute to design systems as a single source of truth, supported by complete documentation
Create prototypes, user flows, wireframes, and interactive mockups to communicate design ideas effectively
Mentor junior designers by providing constructive feedback and fostering a collaborative environment
Participate in internal and external community events and conferences, both as a listener and a speaker
Explore and experiment with AI tools and motion UI concepts to enhance design quality and interactivity
requirements
Experience: 5+ years in design (agency or enterprise), with a portfolio that clearly demonstrates your process, impact, and final outcomes — not just isolated screens
Portfolio: A strong portfolio that showcases your experience and the tangible results you’ve achieved (Please note: shared folders with only isolated screens are not sufficient; we’re looking for a complete view of your design process and outcomes)
Design Thinking: A mindset focused on user flows, not just individual screens. Skilled in identifying user journeys and enhancing them through solid research methods
Research Skills: Capable of gathering requirements beyond kickoff meetings — through discovery, user research, and data analysis
Communication Skills: Able to present concepts, design solutions, and progress to stakeholders, gathering input and influencing decisions effectively
Tools: Advanced skills in Figma, plus knowledge of Adobe Creative Suite (or similar tools)
Collaboration: Ability to work closely with stakeholders, developers, and cross-functional teams while managing expectations
Self-Management: Strong organizational skills to deliver projects independently in a fast-paced environment
Language Skills: English B2+ (fluent enough to minimize misalignment with global clients)
nice to have
Experience with Service Design methodologies
Experience in Discovery Phases
Experience in planning and facilitating customer workshops
Strong client engagement skills
Practical experience creating AI-powered user experiences (e.g., co-pilots, AI-driven flows)
Interest in Generative AI and emerging technologies
Skills outside your core specialty that make you more T-shaped (e.g., strategy, coding, motion design)
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