Technical Support Engineer Jobs

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Senior Data DevOps Engineer

Remote in Colombia

& 4 others

Data DevOps

We are seeking a Senior Data DevOps Engineer to enhance our data infrastructure and streamline our development processes. In this role, you will leverage your expertise in Data DevOps to ensure efficient data management and deployment practices. If you are passionate about optimizing data workflows and enjoy working in a collaborative environment, we encourage you to apply.

responsibilities

Develop and maintain data pipelines for efficient data flow
Implement automation tools for deployment processes
Collaborate with data scientists to optimize data usage
Monitor and troubleshoot data systems for performance issues
Create documentation for data processes and workflows
Ensure data security and compliance with industry standards
Conduct regular audits of data systems for quality assurance
Participate in team meetings to discuss project progress
Assist in training team members on data tools and practices

requirements

3+ years of experience in Data DevOps
Proficiency in data pipeline tools such as Apache Kafka
Knowledge of containerization technologies like Docker
Familiarity with cloud services like Amazon Web Services
Experience in cross-functional project participation
Excellent problem-solving skills in technical environments
Strong communication skills for effective collaboration
Advanced English proficiency (B2 level or higher) for technical documentation

nice to have

Experience with monitoring tools like Prometheus
Familiarity with data visualization tools such as Tableau
Knowledge of Agile methodologies for project management
Ability to work under pressure in fast-paced environments
Strong interpersonal skills to foster team collaboration

KDB Developer

Hybrid in United States of America: New York, New York

kdb+

We are seeking a highly skilled and driven KDB Developer to join our team, contributing to advanced data solutions for leading global financial institutions. We look for individuals who are strategic, thrive in a dynamic environment, and possess strong analytical capabilities to solve complex business challenges.

responsibilities

Work alongside our global clients as part of our KDB+ consulting practice
Operate as a Subject Matter Expert for product installations and customization
Contribute to all aspects of the software development lifecycle, including influencing the overall design and architecture of the application and developing, testing, and deploying the code
Interact with users to understand requirements and integration needs, deploy applications, assist with user configurations, troubleshoot issues, and perform training
Support users in accessing and querying data

requirements

3+ years in a software engineering or development role with KDB+/Q
Strong academic background in business, finance, engineering, mathematics, science, or technology
Demonstrable track record of developing successful software solutions in programming languages such as Java / C++ /Python
Competency in using deployment tools such as Jenkins or TeamCity
Strong initiative, with a proactive attitude and enthusiasm for learning new tools and technologies

Data Science Consultant

Remote in Colombia

& 1 others

Data Science Consulting

We are on the lookout for a Data Science Consultant to grow our remote team. This role suits individuals dedicated to leveraging data to solve business challenges and skilled at managing projects from initiation to completion. As a Data Science Consultant, you will play a central role in turning data into impactful insights that guide strategic decisions.

responsibilities

Lead the development and implementation of ML/AI solutions, offering both technical leadership and strategic guidance
Design responsible AI systems, tailoring solutions to client requirements through detailed planning and precise evaluation approaches
Promote AI adoption across organizational divisions by introducing new products and solutions
Illustrate how ML/AI solutions effectively address client business challenges
Collaborate with data scientists and engineers while offering leadership and mentorship to strengthen team expertise
Stay informed about emerging ML/AI technologies and advocate for innovative practices aligned with regulatory standards
Align business, legal, and technical stakeholders to streamline project progress and ensure seamless communication
Develop ML solutions, define project scopes, and manage teams throughout the sales-to-delivery timeline
Strengthen client relationships by maintaining effective communication and ensuring client satisfaction
Engage senior-level client stakeholders to foster AI integration across their organizations
Assist sales and pre-sales activities by assessing data opportunities, responding to RFPs, and creating proposal presentations

requirements

8+ years of experience in IT with a strong background in Data Science
3+ years in leadership roles such as Lead, Manager, or Architect within Agile or hybrid environments
Experience managing teams of 20 or more members
Completion of at least 5 full project cycles or major product launches
Extensive leadership expertise in Data Analytics, Machine Learning, and AI
Track record of designing and deploying ML/AI solutions
Knowledge of Machine Learning, including deep learning, statistical approaches, and various ML models
Capability to engage senior stakeholders and secure project support or funding
Strong communication skills for explaining complex technical topics to varied audiences
Proficiency in Python and ML frameworks like PyTorch or TensorFlow
Flexibility to translate intricate business needs into actionable ML/AI solutions
Understanding of regulatory processes from experiences in heavily regulated industries or technology roles
Familiarity with cloud platforms such as AWS, Azure, or GCP
Advanced proficiency in English for effective communication and client engagement

nice to have

Showcase of certifications in Data Science or Machine Learning
Background in public speaking or delivering workshops focused on AI-related subjects

Lead MS Dynamics 365 Engineer

Hybrid in Kazakhstan

Microsoft Power Apps

We are currently inviting a Lead Software Engineer with 5+ years of experience in Microsoft Dynamics 365 CE. In this role, you will be responsible for developing and customizing products and integrating them with external systems. As a Lead MS Dynamics 365 Engineer, you will provide technical leadership and guidance to the team of developers, collaborate with stakeholders and contribute to the project for one of the world’s largest investment companies.

responsibilities

Develop Outlook queues and shared Inbox for small teams
Create core Inbox functionality
Send emails directly to clients, including vacation coverage and backup logic
Manage queues within Dynamics, including forms, views, etc
Implement email templates and content management capabilities for templates, including versioning
Integrate with Secure Message Center and MS Exchange using a method (e.g., web service, Boomi, etc.) to be determined during the design
Enable Microsoft portal capabilities to deliver messages

requirements

5+ years of experience with Dynamics 365 CE
Knowledge of MS Dynamics CRM 2016 (on-premises and online) out-of-the-box functionality
Familiarity with JavaScript and Plugin Implementation for Dynamics 365
Development experience with WCF and WebAPI
Skills in CI/CD, Git, Jenkins, Azure DevOps
Background in Azure Functions
Understanding of unit testing concepts
English level – B2 and higher

nice to have

Skills in the German language
Experience with Dynamics 365 on-premises/online
Knowledge of .NET Core, ASP.NET Core
Development experience with ASP.NET MVC
Understanding of JS frameworks (AngularJS, Angular 2, React)
Experience with MS Azure Services (App Service, Service Bus)
Familiarity with Amazon Web Services
Background in TypeScript

Account Manager

Remote in United States of America: Georgia, Atlanta

Account Management

You are strategic, resilient, and engaging with people. You are a natural self-starter and an inspiring leader, and you have a passion for solving complex problems. You bring a consultative mindset and an understanding of the technology driving today’s business world. If this sounds like you, this could be the perfect opportunity to join EPAM in Account Management to work with enterprise clients selling EPAM integrated product engineering, design, and consulting services. Our ideal candidate will act as a portfolio owner for Clients, partnering with other EPAM Account Managers, Functional Experts, Delivery Managers, and Delivery Teams to help customers achieve their goals. Account Management is involved in creating and overseeing account strategies, architecting engagement approaches, building successful relationships, and driving business results. Scroll down to learn more about the position’s responsibilities and requirements. Req.#978177224

responsibilities

Create business strategies to successfully achieve client business goals:
Act as the Client Partner with clients, internal teams, and BU Heads / Sales Leads owning large complex accounts or portfolio of medium-sized accounts
Align with EPAM Account Managers and Account Management Senior Leadership to co-develop / support account plans and strategies for delivery, growth, and client satisfaction
Serve as the engagement owner and work directly with client business and/or IT teams to position the engagement and EPAM for success
Understand the intersection between technology and customers
Serve as an expert Consultant leading Business Transformation/Product strategies and roadmaps
Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
Develop and oversee delivery approaches and work closely with project/program management to ensure successful delivery through an integrated delivery model
Responsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
Build successful relationships:
Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
Develop effective relationships with key internal executives, BU heads, Solution SMEs, and Sales and Delivery Leaders
Deliver EPAM’s growth and performance objectives
Drive account revenue within the client/account portfolio as well as accelerate opportunities to influence and sell in end-to-end EPAM services
Align with EPAM BU’s goals and objectives, and support company financial goals by achieving revenue and profit targets
Support sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFPs, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals

requirements

5-10 years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions and 5+ years of experience with P&L, Sales, and Account Management roles
Exceptional leadership/management skills and superb verbal and written communication skills, with seasoned presentation skills, executive presence, and interpersonal skills
Ability to operate at the strategic level yet being close enough to the details to add value to clients and be a real support to the team
Track record of leading teams and contributing to cross-functional teams
Strong problem-solving and creative thinking abilities with attentiveness to details and execution
Broad knowledge of technology, business models, and trends across a wide spectrum of technical solution offerings for enterprises
Strong industry knowledge or experience with particular emphasis on strategy, consulting, team management, and product development
Experience in managing and monitoring performance metrics across accounts and accounts portfolios
Effectively manages up and down
Strong negotiation skills
Bachelor’s degree or higher

Data DevOps Engineer with Azure, Databricks [Senior/Lead]

Remote in Ukraine

Data DevOps

We are looking for a Senior/Lead Data DevOps to join EPAM and contribute to a project for a large customer. As a Senior/Lead Data DevOps in Data Platform, you will focus on maintaining and implementing new features to the data transformation architecture, which is the backbone of the Customer's analytical data platform. As a key figure in our team, you'll implement and deliver high-performance data processing solutions that are efficient and reliable at scale.

responsibilities

Design, build and maintain highly available production systems utilizing Azure data solutions including Data Lake Storage, Databricks, ADF, and Synapse Analytics
Design and implement build, deployment, and configuration management systems together with CI/CD experience improvements based on Terraform and Azure DevOps pipeline solutions across multiple subscriptions and environments
Improve users experience with Databricks platform based on best practices of Databricks cluster management, cost-effective setups, data security models, etc.
Design, implement and improve monitoring and alerting system
Collaborate with Architecture teams to ensure platform architecture and design standards align with support model requirements
Identify opportunities to optimize platform activities and processes, implement automation mechanisms to streamline operations

requirements

4+ years of professional experience
2+ years of hands-on experience with a variety of Azure services
Proficiency in Azure data solutions including Data Lake Storage, Databricks, ADF, and Synapse Analytics
Solid Linux/Unix systems administration background
Advanced skills in configuring, managing and maintaining networking on Azure cloud
Solid experience in managing production infrastructure with Terraform
Hands-on experience with one of the Azure DevOps/GitLab CI/GitHub Actions pipelines for infrastructure management and automation
Hands-on experience with Databricks platform
Practical knowledge of Python combined with SQL knowledge
Hands-on experience in one scripting language: Bash, Perl, Groovy
Advanced skills in Kubernetes/Docker
Good knowledge of Security Best Practices
Good knowledge of Monitoring Best Practices
Good organizational, analytical and problem solving skills
Ability to present and communicate the architecture in a visual form
English language proficiency – ability to communicate directly with a customer (B2 level or higher)

Senior SAP SD Consultant

Hybrid in Belarus

SAP Logistics (SCM)

Currently, we are seeking a Senior SAP SD Consultant to join our dedicated EPAM team. This role offers a unique opportunity to collaborate with one of the premier software engineering and IT consulting firms. As part of our team, you will leverage your expertise to assist our global clients in operating efficiently, adapting to change, and achieving their goals. Collaborate with cutting-edge technologies and devices while contributing to numerous international projects. This position provides substantial professional experience and expands your technical competencies, supporting your career progression and personal growth.

responsibilities

Establish effective communication with the customer to identify relevant requirements
Analyze business requirements and define solution designs proactively
Attend Business Workshops and conduct Fit-to-Standard Analysis
Configure and customize SAP Logistics, Sales, and Supply Chain functionalities aligned with the customer’s specific business or industry needs
Create project documentation, including materials for training and educating business application users
Handle troubleshooting tasks and provide support for SAP solutions

requirements

Knowledge of at least two modules or applications within the specified system
Understanding of programming languages associated with the mentioned modules or applications
Knowledge of business processes related to a specific functional area
Background in system modules or applications with 3+ years of experience across 2+ projects
Certification related to the specific system functionality at a minimum of associate level is recommended
Capability to guide and manage a team of 2–3+ individuals
Familiarity with basic aspects of Project Management and People Management
Proficiency in comprehensive SAP S/4HANA functionality and SAP Activate methodology
Core expertise in processes within a defined business domain
In-depth understanding of SAP SD capabilities, such as Org Structure setup, Order management, ATP, Pricing, Outputs, Printing forms, OTC process, and Returns
Competency in handling Special processes like customer consignment, STO, and 3rd party processing
Familiarity with Idocs and integration with 3PL
Capability to apply enhancement techniques, including user exits, enhancement points, and Badi
Proficiency in customizing the SAP Fiori launchpad
Skills in working independently and contributing as part of an international project team
English B2 level proficiency (able to communicate effectively with English-speaking stakeholders, present ideas, and provide logical reasoning)

Senior Python Engineer with LLM

Remote in Ukraine: Lviv

Python.Core

We are looking for a skilled and dedicated Senior Python Engineer with LLM to enhance our team's efforts in developing multiple artificial intelligence proofs of concept (AI PoCs). The successful candidate will take charge of development initiatives, improve our systems, and play a key role in crafting innovative solutions utilizing large language models (LLM) and associated technologies.

responsibilities

Lead the development and configuration of custom GPTs on the ChatGPT platform
Design and implement robust solutions using LangChain, LlamaIndex, and other LLM frameworks
Collaborate with cross-functional teams to integrate AI solutions into existing systems
Oversee the build of retrieval-augmented generation (RAG) solutions
Utilize Docker for application deployment and management
Maintain and update AI applications on Microsoft Azure
Mentor junior developers and provide technical guidance
Monitor system performance and troubleshoot issues as they arise
Stay current with industry trends and advancements in AI and machine learning
Contribute to the expansion of AI capabilities within the company

requirements

3+ years of experience in Python programming
Skills in building and configuring custom GPTs for the ChatGPT platform
Background in working with open-source LLM models such as llama and mixtral
Experience in designing solutions using LLM frameworks like LangChain and LlamaIndex
Expertise in Docker and familiarity with cloud platforms such as Azure
Experience in building RAG solutions and function calling techniques
Capability to lead and mentor a team of developers
Excellent problem-solving and analytical skills
Strong communication and collaboration abilities

nice to have

Previous involvement with AI PoCs
Published works or contributions to AI or machine learning communities

Senior DBMS Developer for Investment Bank

Remote in Colombia

Data Integration

Currently, we are looking for a remote Senior DBMS Developer with 3+ years of experience developing high-quality database solutions to join our team.

responsibilities

Developing production-level MS SQL queries, procedures and functions for a large-scale, modern application within a cloud setup
Being a key contributor for designing databases and ensuring their stability, reliability and performance
Collaborating closely with the Business Product Owner, Back-End and Frond-End developers and Quality Assurance professionals
Ensuring code quality by code reviews and CI/CD practices
Mastering state-of-the-art technologies and a complex business domain
Sharing knowledge across teams and division representatives
Managing your development tasks end-to-end and taking ownership of it

requirements

3+ years of experience developing high-quality database solutions
3+ years of experience implementing/optimizing stored procedures and functions using T-SQL
Experience analyzing existing SQL queries for performance improvements
Experience with Agile practices (Scrum)
Experience with Git
Testing and debugging skills
Great communication skills in English: You'll also be communicating with non-technical people and you must understand their needs and suggest technical solutions to their problems, sometimes in an abstract manner
Open to changes: Understand and embrace the scientific method. Capacity to change your mind and opinions when confronted by your peers with supporting evidence
Initiative: You have a proactive spirit. Saw something wrong? Raise your hand and speak up
Attention to detail: Make sure you're doing it “right” and not “quickly”
Curiosity: Look the full picture and question things appropriately
Reliable: A task given to you is your responsibility. You can always reach out to anyone to help you out, but eventually, you must ensure that what you're doing is the best that can be done for that situation

Senior Python Developer

Remote in Mexico

& 1 others

Python.Web

We are looking for a skilled Senior Python Developer to join our team. You will play a key role in developing innovative solutions and driving technical excellence. This position offers the opportunity to work on challenging projects and collaborate with talented professionals. If you are passionate about software development and eager to make an impact, we want to hear from you.

responsibilities

Build and maintain backend systems using modern Python frameworks
Design robust and scalable software architectures
Collaborate with multidisciplinary teams to launch new features
Investigate and resolve performance bottlenecks and technical challenges
Ensure high standards for code quality, readability, and maintainability
Participate in technical planning and help shape project direction
Assist with deployment activities and oversee release management
Promote a culture of learning and facilitate knowledge exchange within the group

requirements

Minimum 3 years of experience developing applications with Python, including FastAPI and Django
Proficient in PostgreSQL for database management and optimization
Skilled in using Docker for containerization and deployment
Strong commitment to test automation, including robust unit and manual integration testing
Experience working in agile teams on complex, high-stakes applications
Collaborative mindset, with a commitment to code reviews and peer learning
Comfortable working with teams across the globe
Familiarity with Atlassian tools such as Jira and Confluence for project tracking and documentation
Experience with native cloud services including S3 buckets, Lambda, AWS AKS, and CloudWatch for scalable infrastructure
Fluent English skills (written and spoken) at a B2+ level or higher

nice to have

Experience using GitHub Actions for workflow automation and CI/CD pipelines
Understanding of Jira and GitHub integration to enhance project management efficiency
Familiarity with DevOps practices to streamline development and operations
Background in financial services or Treasury, including payments, wire transfers, reconciliations, and cash management

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