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40 hrs/week
12+ months
Mexico
Mexico
We are seeking a highly skilled and experienced Senior SAP Support Consultant (SD/LE) to join our team.
The ideal candidate will be responsible for providing expert support and consultancy services for our SAP Logistics, Sales, and Supply Chain solutions, ensuring optimal system performance and alignment with business objectives. This role demands a deep understanding of SAP SD and LE modules, as well as a commitment to delivering exceptional customer service. Start an exciting new chapter in your career with EPAM!
responsibilities
- Communicate with customers to gather relevant requirements
- Analyze business requirements to envision solution design
- Configure and customize SAP Logistics, Sales, and Supply Chain functionality
- Create project documentation, including training and education materials for users
- Troubleshoot and support SAP solutions
- Manage OrgStructure setup and order management processes
- Oversee ATP, pricing, outputs, and printing forms
- Handle OTC process, returns, and special processes (customer consignment, STO, 3rd party processing)
- Integrate interfaces such as Idocs and 3PL
- Implement enhancement techniques (user exit, enhancement points, Badi)
- Work both independently and as part of an international project team
- Maintain strong communication with stakeholders at all levels
- Ensure compliance with industry standards and best practices
requirements
- Core knowledge of specific business domain processes
- 3+ years of experience in SAP SD areas, including OrgStructure setup, order management, ATP, pricing, outputs, and printing forms
- Expertise in OTC process, returns, and special processes like customer consignment, STO, 3rd party processing
- Proficiency in interfaces (Idocs, etc.) and 3PL integration
- Experience with enhancement techniques (user exit, enhancement points, Badi)
- Proven ability to work both independently and as part of an international project team
- Ability to analyze and solve complex problems effectively
- Excellent documentation and training material development skills
- Strong customer service orientation
- Commitment to continuous learning and professional development
- Strong English communication skills (B2 level or higher)
nice to have
- Additional SAP certifications
- Experience in other SAP modules
- Prior experience in a similar industry
40 hrs/week
12+ months
Mexico
Mexico
EPAM is actively seeking a proficient Lead SAP Support Consultant (SD/LE) to enhance our team capabilities.
This role focuses on providing high-level support and consulting services for our SAP Logistics, Sales, and Supply Chain solutions, with the aim of maintaining efficient system functionality and meeting business goals. The position requires a thorough knowledge of SAP SD and LE modules and a dedication to providing outstanding customer support. Embark on a rewarding career journey at EPAM!
responsibilities
- Engage with clients to collect necessary specifications
- Envision solution designs by analyzing business requirements
- Customize and configure SAP Logistics, Sales, and Supply Chain features
- Produce project-related documentation and user training materials
- Diagnose and resolve issues with SAP solutions
- Administer OrgStructure configurations and order management operations
- Supervise ATP, pricing, outputs, and print form configurations
- Manage OTC processes, returns, and specific operations such as customer consignment, STO, and 3rd party processing
- Facilitate integration with Idocs and 3PL interfaces
- Apply enhancement techniques like user exit, enhancement points, and Badi
- Collaborate with international project teams and work autonomously
- Maintain effective communication with stakeholders at various levels
- Adhere to industry standards and best practices
requirements
- Profound knowledge of specific business domain processes
- Minimum of 5 years' experience in SAP SD including OrgStructure setup, order management, ATP, pricing, outputs, and printing forms
- At least 1 year of relevant leadership experience
- Deep understanding of OTC process, returns, and specific operations such as customer consignment, STO, 3rd party processing
- Skilled in Idocs interfaces and 3PL integration
- Familiarity with enhancement techniques such as user exit, enhancement points, Badi
- Proven capability to solve complex problems effectively
- Excellent skills in developing documentation and training materials
- Strong orientation towards customer service
- Dedicated to continuous learning and professional development
- Proficient English communication skills (B2 level or higher)
nice to have
- Additional SAP certifications
- Experience across various SAP modules
- Background in a comparable industry