Salesforce Business Analyst / Business Solution Architect (Regulated Industries)

We are seeking a Salesforce Business Analyst / Business Solution Architect to support Salesforce-based transformation initiatives in regulated industries.

This role requires strong client partnership, consulting, stakeholder management, and solution-shaping skills. The candidate should be comfortable working with business and technology stakeholders to understand complex business processes, define requirements, identify solution options, and help translate business needs into scalable Salesforce and COTS-based solutions.

Depending on seniority, the role may be positioned as either:

• Salesforce Business Analyst — focused on requirements discovery, process analysis, documentation, user stories, and delivery support
• Salesforce Business Solution Architect — focused on solution framing, business process design, functional architecture, cross-platform alignment, and consultative guidance to the client

Experience in Life Sciences GTM is a strong nice-to-have, especially in areas such as commercial operations, sales force enablement, CRM transformation, customer engagement, field operations, or medical/commercial processes. Exposure to Veeva, Trueblue, IQVIA, or similar Life Sciences / regulated industry platforms would be valuable.

The ideal candidate is a client-facing Salesforce BA or Business Solution Architect who can combine business analysis, consulting, stakeholder engagement, and solution thinking. They should be able to build trust with client stakeholders, understand regulated business environments, translate complex processes into clear requirements, and help shape Salesforce-based solutions that are practical, scalable, and compliant.

For candidates positioned as Business Solution Architect, the following experience is especially important:

• Ability to connect business processes with Salesforce solution capabilities
• Experience shaping functional solution design across Salesforce and integrated enterprise/COTS platforms
• Ability to define high-level solution options and explain trade-offs to business stakeholders
• Experience identifying upstream/downstream dependencies, data flows, integration touchpoints, and operational impacts
• Ability to support or lead discovery and solution design workshops
• Strong ability to advise clients on process improvements, platform usage, and scalable business solution patterns
• Experience collaborating with technical architects to ensure business requirements are reflected in the final solution design