Назад до пошукуLead Business Operations Specialist
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Business Operations& інші навички
Project Summary: This initiative centers on thorough account administration and contract oversight to maintain strong governance, regulatory compliance, and financial control across the business unit. It enables informed decision-making by delivering in-depth reporting, margin management, and streamlined contract processes to maximize account effectiveness.
What Candidate Is Needed:
- Proficient in managing commercial models including staff augmentation, fixed price, and managed capacity frameworks
- Skilled in contract preparation, review workflows, and administrative support
- Advanced data analysis and reporting capabilities to support strategic account management decisions
- Strong communication and diplomacy skills to engage with internal and external stakeholders
- Excellent organizational skills with the ability to prioritize and multitask under pressure
- Collaborative team player with a proactive approach, high attention to detail, and stress resilience
Чим ви будете займатися у цій ролі
- Provide administrative support for the account by scheduling necessary meetings, drafting meeting minutes, and leading meeting agendas
- Oversee contract preparation and review processes, forwarding contracts to legal, finance, and delivery teams while tracking status to ensure deadlines are met
- Build and uphold compliance standards across business unit accounts
- Model and evaluate PnL components tied to contract pricing and rate calculations
- Assist governance reviews by compiling materials, assessing service levels, SLAs, KPIs, and evaluating risk exposure
- Design, implement, and maintain reports needed by Client partners and Delivery managers to enable informed decisions, ensuring data accuracy and relevance
- Track account margin forecasts, examine factors influencing margin, and comprehend all margin-related impacts
- Carry out ad-hoc operational requests from Client partners, Project and Delivery managers, and clients
- Work collaboratively within a team and coordinate with third-party vendors as needed
Навички
- 4+ years of experience in Operations, Finance, or Analytics, ideally within an international setting
- Solid foundation in financial modeling and data analysis
- Analytical thinker with strong problem-solving abilities
- Excellent communication and stakeholder management skills, capable of engaging effectively with senior leadership
- English proficiency at B2+ level (written and spoken)
- Advanced Excel capabilities
- AI proficiency with hands-on experience