2nd line Application Support Engineer (Java, Hybris)
Віддалений* формат співпраці з території - Україна
*Ви можете працювати віддалено з території країни (або країн), для яких відкрита ця позиція.
Application Support& інші навички
We are looking for a 2nd Line Application Support Engineer (Java, Hybris) to join the team of the largest international health & beauty retail group in Asia and Europe. The company operates the world's largest portfolio of retail formats and retail brands spanning health & beauty, luxury perfumeries and cosmetics, food, electronics and fine wine.
Working hours: 10:00 – 19:00 Kyiv time.
Чим ви будете займатися у цій ролі
- Develop new Hybris-based ecommerce websites
- Support existing solutions and resolve technical issues
- Migrate existing business units to the latest versions
- Provide 2nd line technical support to end users and internal teams
- Troubleshoot and resolve application-related problems
- Ensure customer satisfaction through effective problem solving
- Collaborate with cross-functional teams to address technical challenges
- Monitor and maintain the stability of existing ecommerce platforms
Навички
- 3+ years of experience in application support
- Proficiency in English (B2 level)
- Knowledge of Java and Hybris
- Skills in problem solving and troubleshooting
- Understanding of ecommerce platforms and migration processes
- Orientation on customer satisfaction and service quality