Back to SearchChoose an option
We are seeking a Support Specialist to provide essential IT assistance to our staff from our Warsaw office. You will work in a dynamic setting, addressing technical challenges and ensuring seamless IT support. If you are ready to contribute your skills and grow professionally, we encourage you to apply.
Responsibilities
- Deliver IT support to end users onsite and remotely
- Set up, configure, and troubleshoot computer hardware and peripherals
- Communicate with network engineers and external service providers
- Maintain technology in meeting rooms
- Ensure timely response to tickets and compliance with service agreements
- Install and resolve software issues
- Handle incident tickets efficiently
- Support maintenance of server room
- Manage IT equipment cabling and tidiness
- Adhere to all IT procedures and instructions
- Update hardware inventory regularly
Requirements
- Minimum 2 years of IT support experience
- Sound understanding of networking basics and troubleshooting
- Strong skills in Microsoft OS troubleshooting
- Approachable personality with a helpful attitude
- Good communication and analytic problem-solving skills
- Willingness to learn and adapt to new technologies
- Work effectively under pressure
- Follow supervisory guidance
- Meet deadlines consistently
- Intermediate English language proficiency
Nice to have
- Degree in Engineering, Computer Science, or similar field
- Knowledge of IT service management platforms like HPAM, HPSM, or ServiceNOW
- Familiarity with IT security concepts
- Polish language fluency
- Experience with MacOS and Linux environments