Senior Technical Writer

Remote in Mexico

Writing Technical Documentation [English]

Location-specific conditions & benefits*

Mexico

We are looking for an experienced Senior Technical Writer to join our team and play a key role in the development of our Software Development Kit (SDK). This position requires a strong foundation in technical writing, exceptional communication skills, and the ability to collaborate with engineering, product, and support teams. Your work will be instrumental in supporting the growth and success of the LIFT platform by delivering high-quality, accurate documentation that meets user needs.

Responsibilities

Develop and maintain API and SDK documentation, along with associated development resources for the LIFT platform
Collaborate with engineering, product, and support teams to ensure content is accurate, clear, and meets organizational standards
Design, draft, and refine technical and process documentation to support software releases and updates
Create user-friendly materials to assist in the adoption of new tools and features
Conduct research and analyze data to develop or update policies, procedures, and form documentation
Review and edit content created by other team members to ensure consistency and quality
Propose creative solutions to enhance workflows and streamline content development processes
Engage with subject-matter experts to ensure technical topics are addressed thoroughly and effectively
Contribute to the ongoing improvement and growth of the LIFT platform by delivering effective documentation

Requirements

Bachelor’s degree in Computer Science, Engineering, Technical Communication, or a related field
At least three years of experience as a Technical Writer or in a similar role within the software industry
Strong understanding of software development processes, tools, and methodologies
Exceptional written and verbal communication skills, with the ability to clearly convey technical information
Proven ability to work both independently and collaboratively in a team environment
Familiarity with industry standards and best practices for API and SDK documentation
Proficiency in using tools and software for creating technical documentation
Advanced English proficiency, both written and spoken, at a B2 level or higher

Nice to have

Experience with programming languages and a solid understanding of software development principles
Knowledge of cloud platforms and associated services
Ability to simplify complex technical concepts for non-technical audiences
Strong organizational and time management skills for handling multiple projects effectively

Benefits

International projects with top brands
Work with global teams of highly skilled, diverse peers
Healthcare benefits
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn