Back to SearchSenior ServiceNow Developer
ServiceNow
& 2 others
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We are looking for a Senior ServiceNow Developer to lead the design, development, and upkeep of essential ServiceNow modules that support ITAM, APM, CMDB, and ITSM functions.
You'll collaborate closely with clients and stakeholders to deliver scalable, automated solutions while driving continuous platform improvement. Join us to influence our ServiceNow platform's evolution and enhance your professional growth.
Responsibilities
- Design, configure, and develop ServiceNow modules covering ITAM, APM, CMDB, and ITSM domains
- Build and sustain workflows, UI policies, business rules, client scripts, and integrations leveraging Flow Designer and IntegrationHub
- Ensure technical implementations fulfill business requirements, scalability criteria, and security/compliance standards
- Develop and maintain a precise and comprehensive CMDB ensuring reliable CI relationships and dependencies
- Implement discovery, data normalization, and reconciliation workflows
- Configure and oversee ITAM processes to maximize asset utilization, compliance, and lifecycle insight
- Implement APM solutions to align applications with business capabilities and manage technology lifecycles
- Support and refine ITSM processes to boost operational efficiency and user satisfaction
- Deploy automation and self-service features to reduce manual efforts
- Integrate ITSM with ITAM, APM, and CMDB datasets for holistic visibility
- Maintain updated ServiceNow technical documentation including designs, standards, and SOPs
- Contribute to platform roadmap development, upgrade planning, and release management
- Identify and advocate for innovation, automation, and performance enhancements
- Provide technical leadership and mentorship to junior developers and administrators
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or equivalent experience
- Minimum 3 years of practical ServiceNow development and administration experience
- Demonstrated expertise in at least three areas among ITAM, APM, CMDB, ITSM
- Deep understanding of ServiceNow platform architecture, data modeling, and scripting with JavaScript and Glide API
- Experience with ServiceNow Discovery, Service Mapping, and API integrations including REST and SOAP
- Familiarity with ITIL and IT Asset/Service Management best practices
- Strong analytical thinking and problem-solving abilities
- Excellent communication skills with the ability to engage stakeholders effectively
- Capability to work independently and lead technical initiatives
- Commitment to platform governance, data quality, and continuous enhancement
- Team-focused approach emphasizing collaboration and knowledge sharing
- English proficiency at B2 level or higher
Nice to have
- ServiceNow Certified System Administrator (CSA) credential
- Implementation Specialist certifications such as CIS – ITAM, CIS – APM, CIS – CMDB, CIS – ITSM
- Experience with ServiceNow HAM and SAM modules
- Knowledge of ServiceNow Flow Designer and IntegrationHub
- Understanding of data modeling, CMDB governance frameworks, and business capability mapping