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Senior SAP Consultant (Merchandising)

Remote in Armenia,
& 4 others
SAP Logistics (SCM)
& 7 others

We are seeking a skilled Senior SAP Consultant specializing in Merchandising to contribute to the modernization, support, and seamless transition of the SAP Retail landscape. As part of a pivotal global initiative, you will oversee the SAP Retail Merchandising Management stream, ensuring smooth operations and driving ongoing enhancements that align with our strategic goals.

Responsibilities
  • Participate in intensive knowledge transfer (KT) sessions to build a comprehensive understanding of business processes, configurations, and custom code for SAP Retail Merchandising Management
  • Perform hands-on exercises in lower environments to confirm and deepen acquired knowledge
  • Update and enhance support documentation, including SOPs and runbooks, to maintain operational excellence
  • Manage escalations and efficiently resolve complex incidents within the relevant stream while maintaining quality standards
  • Enable knowledge retention and seamless service continuity by assisting in key transition activities, such as shadowing and reverse shadowing
  • Optimize and innovate SAP Retail Merchandising processes over the long term, focusing on areas such as Pricing, Promotions, Assortments, Listings, and Vendor Contract management
  • Collaborate on integration initiatives between SAP functionalities and external systems, including JDA Planogram integration
Requirements
  • 3+ years of experience working with SAP retail solutions with expertise in SAP Retail and SAP-IS: Retail Solutions
  • Proficiency in SAP Retail Merchandising domains, including Pricing, Promotions, Assortments, Listings, and Vendor Contract management
  • In-depth understanding of SAP-IS: Retail as a component of SAP ERP and Industry Solutions/Retail
  • Capability to integrate SAP solutions with external systems, demonstrated through experience with JDA Planogram integration
  • Background in supporting large-scale SAP projects and managing transitions, including knowledge transfer activities and incident handling
  • English proficiency at a B1+ level
Nice to have
  • Familiarity with SAP Retail Sales and Purchasing processes
  • Understanding of SAP Retail Master Data functionalities
  • Background in SAP-IS: Industry Solutions/Retail for specific advanced use cases