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Senior NetApp Storage Engineer

Remote in Colombia
Site Reliability Engineering
& 6 others

We are seeking a dedicated Senior NetApp Storage Engineer to manage and support our NetApp ONTAP storage platforms across on-premises and cloud environments.

You will collaborate with cross-functional teams to ensure reliable, secure, and efficient file storage solutions that support various business applications. Join us to contribute your expertise and advance your career in a dynamic IT environment.

Responsibilities
  • Implement and support NetApp ONTAP storage solutions both on-premises and in cloud settings
  • Provision, modify, and decommission NetApp volumes, exports, and CIFS/SMB shares
  • Perform routine monitoring, capacity checks, performance troubleshooting, and basic tuning
  • Support integration of storage systems with Active Directory and DNS for access control and share permissions
  • Participate in incident and problem management as L2 support and escalate issues appropriately
  • Assist with disaster recovery configurations and activities such as SnapMirror replication and failover tasks
  • Execute patching and upgrade tasks following established standards and runbooks
  • Contribute to automation efforts using scripting or Infrastructure as Code under guidance
  • Maintain and update documentation, runbooks, and knowledge base articles
Requirements
  • 3+ years of experience in storage engineering or administration with hands-on expertise in NetApp ONTAP
  • Strong understanding of NFS and CIFS/SMB protocols including performance and troubleshooting basics
  • Knowledge of NetApp concepts such as storage virtual machines, volumes, aggregates, snapshots, and replication
  • Experience integrating storage with Active Directory and DNS for CIFS/SMB shares and access control
  • Proven experience supporting production environments with incident and change management via ITSM processes
  • Ability to follow technical runbooks and procedures and document solutions clearly
  • Upper-Intermediate English proficiency (B2) to communicate effectively within cross-functional teams
Nice to have
  • Exposure to cloud-hosted NetApp solutions such as Cloud Volumes ONTAP
  • Basic scripting skills in PowerShell, Python, or Shell
  • Familiarity with Infrastructure as Code or CI/CD tools
  • Experience with enterprise monitoring and logging tools for storage environments
  • Strong communication skills and a collaborative mindset