Back to SearchSenior Business Analyst with Expertise in Digital Transformation and eCommerce
Business Analysis
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We are looking for a Senior Business Analyst experienced in digital transformation initiatives within eCommerce and CMS domains.
You will collaborate with cross-functional teams to deliver impactful projects that accelerate business growth and digital innovation. Join us to contribute your expertise in requirements gathering, solution definition, and project delivery in fast-changing environments.
Responsibilities
- Direct the collection and documentation of business needs for digital transformation projects centered on eCommerce platforms or CMS technologies
- Engage with stakeholders including internal teams, clients, and vendors to translate business goals into clear functional and technical requirements
- Perform in-depth process analyses, gap identification, and design solutions to enhance digital workflows, customer experiences, and operations
- Align business objectives with technology strategies by partnering with Solution Architects, developers, UX designers, project managers, and product owners
- Examine current systems, workflows, and data streams to identify improvement or automation opportunities
- Develop user stories, use cases, and acceptance criteria within Agile/Scrum frameworks
- Guide and shape the digital transformation roadmap to ensure scalability, performance, and excellent user experience
- Conduct risk evaluations and clearly communicate potential impacts to stakeholders
- Organize workshops, presentations, and meetings to collect feedback, align on targets, and provide progress updates
- Participate in testing phases to confirm business requirements through thorough UAT and QA processes
Requirements
- Bachelor’s degree in Business, IT, Computer Science, or related discipline; Master’s degree preferred
- 5+ years of professional experience as a Business Analyst specializing in digital transformation projects
- Strong familiarity with eCommerce platforms such as SAP Commerce, Magento, Shopify, CommerceTools, and CMS tools like Contentful, Contentsack, Wordpress
- Demonstrated capability to lead requirements gathering for complex systems with clear, actionable documentation
- Good understanding of Agile and Scrum methods with hands-on experience in Agile project environments
- Advanced data analysis abilities to convert data into actionable business insights
- Experienced in business process modeling, BPMN, and workflow diagramming
- Excellent communication skills and proven ability to manage stakeholder relationships effectively
- Proficiency in digital collaboration and project management tools such as JIRA, Confluence, and Azure DevOps
- Strong analytical and problem-solving skills with the ability to thrive in dynamic settings