Back to SearchSenior Business Analyst for Digital Transformation in eCommerce and CMS
Business Analysis
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We are searching for a Senior Business Analyst skilled in digital transformation, especially within eCommerce and CMS settings.
This position entails collaborating with diverse teams to execute projects that promote business growth and digital advancement. If you excel in gathering and analyzing requirements and delivering successful projects, consider applying.
Responsibilities
- Manage analysis and documentation of business requirements for digital transformation projects centered on eCommerce or CMS platforms
- Work alongside stakeholders from internal teams, clients, and vendors to convert business needs into detailed functional and technical requirements
- Perform process mapping, gap analysis, and solution design to enhance digital workflows, customer experiences, and operations
- Collaborate with Solution Architects, developers, UX designers, project managers, and product owners to align business objectives with technology
- Analyze current systems, workflows, and data flows to pinpoint areas for improvement or automation
- Write user stories, use cases, and acceptance criteria for Agile/Scrum development
- Advise and influence the roadmap for digital transformation projects emphasizing scalability, performance, and user experience
- Carry out risk assessments and communicate potential impacts to stakeholders
- Lead workshops, presentations, and meetings to gather feedback, align expectations, and update on progress
- Participate in testing cycles to ensure business requirements are met through UAT and QA
Requirements
- Bachelor’s degree in Business, IT, Computer Science, or related field; Master’s degree is a plus
- 5+ years of experience as a Business Analyst focusing on digital transformation projects
- Hands-on experience with eCommerce platforms like SAP Commerce, Magento, Shopify, CommerceTools and CMS tools such as Contentful, Contentsack, Wordpress
- Proven ability to lead requirements gathering for complex systems with clear and actionable documentation
- Solid understanding of Agile and Scrum methodologies with practical exposure
- Strong skills in data analysis and deriving business insights
- Experienced in business process modeling, BPMN, and workflow diagrams
- Excellent communication and stakeholder management skills
- Experience using digital collaboration tools like JIRA, Confluence, and Azure DevOps
- Strong problem-solving skills and ability to work effectively in fast-paced environments